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Guest Service Representative

Job in Garner, Wake County, North Carolina, 27529, USA
Listing for: Nothing Bundt Cakes
Full Time position
Listed on 2026-02-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

Nothing Bundt Cakes refers to guest services representatives as Joy Creators. A Joy Creator sweetens up the place, setting the mood and making a visit to the bakery an event worth posting about. You’ll help guests order the right cake for their celebrations and ensure their orders go off without a hitch. You’ll make everyone feel welcomed and create an environment of generosity, happiness, and joy in the community.

Responsibilities
  • Assist guests in selecting and ordering cakes for celebrations and special occasions.
  • Ensure orders are accurate and completed smoothly from start to finish.
  • Create a welcoming environment and contribute to a positive store atmosphere.
  • Collaborate with team members to maintain smooth daily operations.
  • Assist with other store tasks as needed to support guest experience.
Benefits
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Additional Perks
  • We close early so you can enjoy your evenings.
  • Flexible work schedules.
  • Casual attire: T-shirts and sneakers are okay.
  • Cake discounts.
  • You don’t have to be 18 to work here, so students can join us.
  • This job is fun — it’s a piece of cake!
  • A great place to make new friends.
  • Training provided, including growth opportunities for your career.
  • Ability to work nights and weekends; apply now. Joy is the job.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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