STORE TEAM LEADER - in Garner, NC

STORE TEAM LEADER - pOpshelf in Garner, NC

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Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, support center or with our private fleet team, we are proud to provide a wide range of career opportunities. You make a difference at Dollar General.

Join the Dollar General Journey and see how your career can thrive.

pOpshelf seeks to provide Fun Finds for Less through a fun and stress‑free shopping destination for everyday and special items. We offer a trendy, rotating selection of seasonal, houseware, home décor, health, beauty, paper, party products, along with assorted candy, snacks, games, electronics. Most items are priced under $5; a selection of extreme value items above $5. Learn more at

STORE

TEAM LEADER GENERAL

SUMMARY:

Responsible for managing all employees and implementing store processes: ordering, receiving, stocking, merchandising, presentation, selling, staffing and superior customer support. Create a customer‑first culture with exceptional store standards and team engagement.

• Provide superior customer service leadership to exceed customer expectations.
• Model and coach the team on balancing tasks with customer service to create a customer‑centric culture.
• Use customer feedback to enhance training and coaching.
• Model product knowledge and selling techniques for employee development.
• Maintain a safe, clean, well‑organized store environment.
• Recruit, select, and retain qualified employees per federal, state law and company policies; ensure proper staffing.
• Train, develop, and manage store employees, including performance management up to termination.
• Communicate store performance and safety expectations; coordinate meetings and events.
• Ensure correct staffing for daily opening/closing; personally open/close two times per week.
• Analyze operating statements to identify financial trends and improvement opportunities.
• Oversee inventory ordering to meet in‑stock targets; review ordering plan weekly; follow basic stock replenishment.
• Implement merchandising to create appealing displays and drive sales.
• Rotate product according to company merchandising guidelines.
• Present merchandise per established practices; use fixtures, pricing, signage properly.
• Maintain accurate inventory levels; control damages, markdowns, scanning.
• Ensure cash integrity through accountability, key control, security practices.
• Educate team on store products for differentiated, easy, fun shopping experience.
• Follow company SOP, Employee Handbook, communications; ensure compliance.
• Complete paperwork and documentation per guidelines and deadlines.

• Read and interpret diagrams, safety rules, operating & maintenance instructions, and procedures manuals.
• Perform mathematical calculations (addition, subtraction, multiplication, division, percentages).
• Cash handling procedures knowledge: accountability and deposit control.
• Cash, facility, safety control policies and practices knowledge.
• Operate cash register functions and tools to generate reports.
• Recruiting, interviewing, hiring, counseling, termination practices per legal and company requirements.
• Effective verbal and written communication with staff, suppliers, customers.
• Strong organization and attention to detail.
• Problem solving and handling varied situations.
• Respectful and effective interaction with staff, suppliers, customers.
• Strong knowledge of inventory management and merchandising.
• Can drive own vehicle to bank to deposit money.

• High school diploma or equivalent. Post‑secondary business school training preferred.
• At least two years of management experience in a retail environment preferred.

• Frequent walking, standing, bending, stooping, kneeling to run checkout, stock merchandise, unload trucks.
• Handling merchandise and equipment: scanner, pricing guns, box cutters, containers, dollies, U‑boats.
• Lift up to 40 pounds frequently; up to 55 pounds occasionally.
• Occasional climbing (ladder).
• Drive or provide own transportation for deposits, meetings, travel to other stores.
• Fast‑paced, moderate noise level.
• Exposure to strong scents, outdoor weather, wet floors, cleaning solutions.
• Obtain and maintain relevant liquor license to sell and serve alcoholic drinks occasionally.

pOpshelf is an equal opportunity employer.

Mid‑Senior level

Full‑time

Sales and Business Development

Industries:
Retail

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