Customer Service Rep

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep with Sola Plumbing! Our Garner, NC office is looking for a friendly, communicative, and team-spirited person to help us take fantastic care of our customers.

Pay & Benefits:

• Competitive pay of $17.00 - $22.00/hour (depending on experience) and the ability to earn commission
• Bonus structure
• PTO
• Company parties
• Company vehicle
• Growth opportunities
• Uniforms
• Company-provided iPad

There is also some potential for remote work! Ready to make a positive difference for customers and grow alongside a driven team? Reach out now!

ABOUT US:

Our plumbers don't actually have eight arms, but the amazing work they complete will make you think they do! We're Sola Plumbing, and our family-owned company has been providing top-notch residential services to local neighborhoods since 2008. We're motivated to do the best we can for customers, and that means taking the time to continually learn more in the industry and keep expanding our skill sets.

Management genuinely cares about our team's well-being, and we're always finding ways to elevate the employee experience. If you believe in completing high-quality work and would love the chance to grow personally and professionally, we want to hear from you!

CORE CUSTOMER SERVICE REP RESPONSIBILITIES:

• Working 8:00 am - 5:00 pm, Monday - Friday
• Answering phone calls and making service appointments
• Treating clients respectfully and providing amazing customer service
• Strategically dispatching employees to upcoming jobs based on location and skill set
• Posting on our social media regularly and professionally responding to comments
• Tackling administrative duties as needed

YOU MIGHT BE A MATCH IF YOU HAVE:

• Desire to learn and grow
• Friendly and positive attitude
• Motivation to become the best CSR you can be!

Experience using a CRM system would be a bonus! If you're ready to give your best and make a positive difference with our dedicated office team, reach out today by completing our initial application! We're excited to meet our new Customer Service Rep.

Must have the ability to pass a background check and drug screening test