Assistant Store Manager

Assistant Store Manager – Pandora @ Firewheel Town Center

Join the team as an Assistant Store Manager  the ultimate Pandora Fan, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the Store Manager and help drive sales and customer satisfaction on the sales floor.

• Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.
• Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Build brand loyalty by creating unforgettable shopping moments that exceed expectations.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Build and maintain strong relationships with customers to drive repeat business.
• Uphold merchandising and retail operational standards ensuring a smooth and on‑brand operation.
• Co‑organize and promote seasonal and core hiring of Sales Associates and Sales Leads.
• Perform any other duties as assigned.

• At least 2 years of experience in a high‑performance selling environment; proven results‑oriented leadership.
• Excellent communication skills—both written and verbal—with the ability to charm and captivate audiences at all levels.
• Strong business acumen and analytical thinking with a passion for driving positive results.
• Effective time‑management, prioritisation, and delegation skills.
• Proficiency with Microsoft Office 365 and retail point‑of‑sale systems.
• Minimum age 18, able to provide proof of identity and eligibility to work.
• Flexible work schedule, including nights, weekends, holidays, and standing for extended periods, with ability to lift 50+ lbs.
• Completed assessment upon application submission.

• Competitive compensation, base plus bonuses.
• 401(k) plan.
• Medical, Dental, Vision, Disability, Life & AD&D; anniversary gift cards and product discounts.
• Learning & development, Linked In Learning, tuition reimbursement, continuous feedback.
• Paid time off:
  Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.

Pandora designs, manufactures, and markets hand‑finished jewelry made from high‑quality materials at affordable prices. With more than 2,700 concept stores and 6,800 points of sale worldwide, Pandora employs 27,000 people globally and is committed to sustainability, including a goal to become carbon neutral by 2025.

Pandora encourages applicants to refrain from adding identity‑related elements such as a photo, marital status, and age. We are an equal‑opportunity employer committed to fair treatment for all.

Senior level:
Mid‑Senior.

Employment type:

Full‑time. Job function:
Sales and Business Development. Industry: Retail Luxury Goods and Jewelry.