Resident Services Director

Resident Services Director (Finance)

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including  protection and pet insurance

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Full‑time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Bachelor's Degree from a four‑year college or university; and a minimum of one to two years related experience and/or training; or equivalent combination of education and experience.

None

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective oral and written communication skills. Must have the ability to remain calm in stressful situations, to be flexible, to work well with many interruptions and have skill in multi‑tasking.

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Talk or hear
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co‑workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• On‑Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Potential injury from transferring, repositioning, or lifting residents
• Exposure to latex
• Possible exposure to blood‑borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Requires Travel:
  Occasionally

• In consultation with the Executive Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.
• Develops, oversees, markets and coordinates community resident services programs.
• Implements orientation programs for new associates.
• Monitors and oversees any outside care providers working at the community.
• Assesses prospective residents for appropriateness of residency.
• Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities.
• Conducts family conferences to determine the amount of support services required to meet the…