CBHC ESP Clinician, Gardner

CSO is looking for clinicians to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Gardner. Our Emergency Service Programs (ESPs) offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults), 24‑hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support.

This position will provide clinical assessments and interventions to individuals experiencing a mental health emergency and clients in the agency's CBHC/Respite programs.

Starting Salary: $50,000-$63,000/year

• Conduct trauma informed mental health assessment of individuals experiencing a mental health emergency and provide appropriate disposition. Consult to medical personnel, police and other collaterals as indicated
• Respond to clients at the most natural setting that is safe and feasible following the risk guidelines of the CBHC Program. This includes homes, schools, residential programs, group homes, nursing facilities, and other settings including hospitals as needed.
• Provide clinical services to residents of the Community Crisis Stabilization (CCS) program including risk assessment for unplanned discharges and screening interviews for inpatient step-down admissions
• Maintain positive professional relations with other agencies and community partner/hospitals; represent CBHC services professionally and act as a liaison with community agencies
• Complete all initial and ongoing credentialing requirements for those hospitals where employee will be providing services including obtaining required vaccinations, tox screens, and safety/health education competencies (Necessary vaccinations/x-rays are responsibility of employee)
• Attend in‑service trainings on evidence‑based best practices and other topics as appropriate, and participate in quality improvement initiatives
• Receive regular supervision meetings and monthly staff meetings with the Program Managers

• Clinical Master's degree
• Post Master’s Degree work expertise (preferred)
• Must be eligible for or hold highest level of Massachusetts' licensure in appropriate discipline, LICSW or LMHC (preferred)
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

• Positive – maintaining resiliency and focusing on solutions
• Respectful – collaborating and effectively communicating
• Insightful – demonstrating self‑awareness and effectively priority setting
• Conscientious – taking accountability and applying feedback

Competitive salaries, full health and dental coverage, free CEUs for in‑house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group‑rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we’re dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi‑disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.

At CSO, you’ll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities! CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest‑growing behavioral health agency in Western Massachusetts. We consistently receive high marks on our internal employee satisfaction survey, with over 90% of CSO staff recommending CSO as a great place to work.

CSO offers Training in:
Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA