Clerk Cosentino's Price Chopper E. Main St

Overview

Day Clerk — Position Objective:
To assist customers in their shopping experience by properly stocking shelves and displays in the most efficient, friendly, and courteous manner possible. Reporting Structure:
This position formally reports to the Store Director. Status:
This is a non-exempt position.

The following is a list of any certifications, formal education, or training requirements for this position.

• Essential Knowledge:
  Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• Non-Essential Knowledge: A high school diploma or equivalent is preferred.

The following is a list of the basic skill requirements for this position.

• Essential Job Functions:
  
  Know and implement the Cosentino Customer Service Standards.
• Know how to quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Keep back room and cooler/freezer areas neat and ready for new deliveries.
• Stock grocery shelves quickly and neatly by matching item UPC codes to shelf tags and using the “face front” display method.
• Support the inventory process by accurately counting and recording merchandise.
• Change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
• Monitor products for damaged, un-saleable, or returnable items and follow proper damage claim procedures.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Monitor expiration dates and ensure that ad items are properly rotated.
• Maintain a clean and safe work area and department for customers and coworkers.
• Know, comply with, and encourage others to comply with all health regulations, sanitation guidelines and safety procedures for the department and store.
• Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
• Demonstrate basic math and reading skills required for the position.
• Know department items, procedures and policies to accurately and courteously answer customer questions.
• Resolve customer complaints professionally and know when to involve a member of the store management team.

• Support the company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

• Essential Abilities:
  Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs.
• Push/pull grocery items and carts to the proper locations as needed, up to a peak force of 75 lbs.
• Standing and walking for long periods on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 50 lbs.
• Bending and squatting, sometimes to floor level.
• Able to work in colder conditions of grocery coolers and freezers.
• Non-Essential Abilities:
  Climbing a ladder, possibly up to 5 ft.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.