Certified Phlebotomy Technician Laboratory Night Shift

Certified Phlebotomy Technician Laboratory Full Time Night Shift

Join to apply for the Certified Phlebotomy Technician Laboratory Full Time Night Shift role at Memorial Hospital of Gardena
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The Certified Phlebotomy Technician is responsible for performing phlebotomy, specimen processing, micro plating, and assisting the Clinical Laboratory Scientist (CLS) or Medical Laboratory Technician (MLT) in the laboratory. The role requires professional application of laboratory principles, theories, and techniques of phlebotomy and specimen processing. Reporting to the lead laboratory assistant, laboratory manager/supervisor, and/or the administrative director of Laboratory services, the technician actively and consistently contributes to department operations and communications, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Follows the hospital’s policies and procedures and documents their review.
• Demonstrates ability to draw blood on all age groups, following each step of the laboratory procedure and antiseptic techniques.
• Troubleshoots problems, documents specimen rejection, prepares send‑out specimens, and performs billing procedures.
• Orients and trains new staff.
• Explains collection procedures to patients.
• Assists the CLS in the lab by centrifuging, organizing the specimens, placing specimens on the instruments to initiate a test run, making smears, plating micro, maintaining the instruments, and doing inventory.
• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
• Uses AIDET in interactions with patients and family members. Utilizes white boards for patient communication.
• Collaborates across disciplines to assist in coordination of patient care, including but not limited to patient transfer, discharge, referrals, and spiritual/psychosocial support needs.
• Acts with a sense of urgency when performing tasks.
• Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
• Reports any equipment or environmental issues for repair.
• Abides by HIPAA regulations.
• Utilizes SBAR when communicating with oncoming shift, physician communication and giving report to ancillary or other nursing services.
• Speaks up to stop the line and escalates potential safety events if necessary.
• Completes and attends monthly training assigned.
• Other duties as assigned.

• Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
• Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.
• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to serve our customers.

• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co‑worker’s time; establishes and maintains effective relationships with customers and co‑workers.

• Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working…