Interim Senior CX Leader — Strategy
Job in
Gardena, Los Angeles County, California, 90248, USA
Listed on 2026-01-12
Listing for:
CALPAK
Seasonal/Temporary
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
A rapidly growing travel goods brand in Gardena, California, is seeking an experienced Customer Experience Manager to lead customer experience strategy temporarily. The role includes oversight of the CX team, execution of strategic initiatives for customer retention, and optimization of customer journeys. Ideal candidates should have over 5 years of leadership experience in customer service, familiarity with CRMs like Gorgias and Zendesk, and strong analytical skills.
Competitive salary range is offered for a 6-month interim contract.
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Position Requirements
10+ Years
work experience
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