Telemarketer - State Farm Agent Team Member

Job Title:

Entry‑Level Telemarketer / Customer Outreach Representative (Full or Part Time)

Location:

Garden Grove, CA area

Employer:

Lelly Woo‑Grimes State Farm®

Lelly Woo‑Grimes leads a highly regarded State Farm agency based in Garden Grove, CA. Her team is known for delivering “SERVICE & COMMITMENT” by providing personalized products to protect assets, build financial stability, and secure legacies.

• We’re proud to be a Top 100 Agent in the company and recognized as the #1 Life Insurance Agent for her region.
• Multilingual environment— we serve clients in English, Spanish, Cantonese, Vietnamese, and other Chinese dialects
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• Strong reputation—we maintain a 4.9/5 average rating (198+ reviews) over multiple platforms.
• We offer a full suite of insurance options: auto, home, renters, life, pet, business, and more.

We value growth, community impact, and creating a supportive work atmosphere. Whether you’re just launching your career or seeking a meaningful entry‑level role, this may be the place for you.

As a Telemarketer / Outreach Representative, your primary mission will be to connect with prospective and existing clients over the phone. You’ll help generate leads, renew policies, cross‑sell insurance products, follow up on warm prospects, and provide excellent customer service—all as part of our dynamic sales team.

• Make outbound calls to leads, former clients, and referral lists.
• Introduce and explain various insurance products (auto, renters, home, life, etc.).
• Schedule appointments for licensed agents.
• Follow up with leads.
• Update and maintain CRM and contact databases.
• Support cross‑selling and renewal efforts.
• Work toward monthly call, contact, and conversion goals.
• Participate in training sessions to improve product knowledge and calling skill.

• Eagerness to learn and grow in a sales environment.
• Ability to handle rejection and persist through follow‑up.
• Self‑motivation, discipline, and reliability.
• Previous sales, customer service, or telemarketing experience is a plus—but not required.
• Strong verbal communication skills.
• A positive, coachable attitude.
• Basic computer literacy (CRM systems, Microsoft Office, etc.).

$16.50 - $18.00 per hour.

• Bonus based on performance.
• Opportunity for advancement.
• Training & development.

Apply now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.