Key Holder

What you’ll do:

• Work alongside Store Manager & Assistant Manager to inspire and motivate the team. Help set the tone for amazing guest interactions.
• Open and close independently, ensuring everything runs smoothly.
• Host and manage in‑store beading appointments, events, and parties, making every visit special.
• Assist with planning in‑store events and partner with event vendors.
• Monitor inventory levels, assist with backstock, and maintain visual merchandising.
• Help train and develop Sales Associates, sharing best practices to enhance guest connections.
• Introduce new products, personalize recommendations, and create moments that leave a lasting impression.
• Answer guest questions, assist with transactions, and handle any in‑store issues with positivity and care.
• Assist at bead bar, tie bracelets, and fulfill custom orders.
• Keep the store running smoothly through inventory intake, clienteling, and KPIs.

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills—passion for connecting with guests and teammates.
• Passion for beading, styling, and capturing fun content in‑store.
• Cool under pressure, solution‑oriented, positive attitude.
• Ready to jump in, support the team, and help wherever needed.
• Able to work weekends and holidays.
• Belief in Little Words Project’s mission and excitement to spread kindness every day.

Little Words Project is an Equal Employment Opportunity Employer. We do not discriminate on the basis of any protected group status under applicable law.