Service Writer GC

Job Summary

Kan Equip-Garden City has an immediate opening for a Service Writer to assist the Service Manager with administrative duties and repair orders for agriculture and construction equipment.

• Experience in an agriculture equipment service department or an agricultural equipment dealership.
• Expertise with computer system, including MS office and internet-based applications.
• Ability to work seasonally extended hours during the week or weekends.
• Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle
  * Ability to travel to company meetings and training events as needed.

• Coordinating with the Service Manager to assign jobs to technicians in the service department according to their skill and knowledge.
• Assisting in supervision of technicians and ensuring excellent customer experience.
• Communicate clearly with customers regarding service work and billing.
• Maintaining a positive and professional working relationship with the service team, other dealership staff and venders.
• Completing forms for service operations and warranty in a timely and accurate manner.
• Promoting teamwork and communication through effective interaction with team members.
• Managing service trucking and sales logistics.
• Experience in an agriculture equipment service department or an agricultural equipment dealership.
• Expertise with computer system, including MS office and internet-based applications.
• Ability to work seasonally extended hours during the week or weekends.
• Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle
  * Ability to travel to company meetings and training events as needed.
• Great customer service skills.
• Knowledge of agricultural operations
  -farming background preferred.
• Solid diagnostic and problem‑solving skills.
• Strong communication and interpersonal skills with customers and employees.

• Great customer service skills.
• Knowledge of agricultural operations
  -farming background preferred.
• Solid diagnostic and problem‑solving skills. Strong communication and interpersonal skills with customers and employees

• Competitive hourly wage with overtime pay starting at 40 hours
• Annual company and location bonuses
• Opportunities for advancement
• Training and development
• Medical/Dental/ Vision Coverage
• Health Savings Plan
• Life and Disability Insurances
• AFLAC
• Flexible Spending Account
• 401K Match and Profit Sharing
• 96 hours of accrued PTO
• 32 hours of Holiday PTO
• Six (6) Paid Holidays
• Bereavement Pay
• Wellness Plan Company Uniforms