Red Cross Counselor

Location

Location: Office in Alvin, TX. Serves individuals in Brazoria and Galveston Counties

FLSA Status: Non-Exempt

Working Status: Full-Time

The Crisis Counselor position will work under the Red Cross Counseling Program grant provided by Red Cross. This is a temporary position designed to provide support and referrals to individuals and groups impacted by Hurricane Beryl.

Gulf Coast Center operates under a trauma-informed approach based on the six key principles of Safety, Trustworthiness & Transparency, Peer Support, Collaboration & Mutuality, Empowerment & Choice, and Cultural, Historical & Gender issues.

Job Duties: (To be performed with or without accommodation as based on ADA requirements)

• Works with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling, public education, and referrals when needed. Is synonymous with term "outreach worker." Represents program in the community and networks with other agencies and partners to ensure needs of survivors are met. Provides presentations to community groups on disaster reactions, coping skills, stress management, and the Red Cross.
  
  Comfortable working both individually in the community and with a team member as necessary. Proactive in engaging members in our diverse community. Work with the understanding of needing to meet outreach/encounter metrics for the program.
• Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.
• Treat all individuals with the utmost courtesy, decency and respect.
• Provide responsive and efficient services.
• Interact with staff, consumers, local entities and groups to provide a service that meets local needs.
• Provide the highest level of Customer Service for both internal and external customers.
• Required to report personnel leave; flex time and emergency leave to assigned supervisor.
• Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
• Consistent adherence to the Center's Dress Code.
• Consistent adherence to Center safety guidelines and expectations.
• May be required to travel within Brazoria and Galveston Counties.
• Out-of-region travel may be required to attend trainings.
• Must maintain a clear driving record and driver's license in accordance with our Driver Policy.
• Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.
• Assist in development of program informational materials
• Provide outreach services within the counties and staffing at recovery centers
• Attend resource meetings regularly, and maintain accurate documentation in line with grant requirements

• Receives direct supervision from Director of Innovative and Special Projects.

• Requires bachelor's degree in social, behavioral, or human services from an accredited college or university

• 4 years experience in community outreach and training in disaster behavioral health.

• Bachelor's degree in behavioral science or related field

• 6 months working with underserved populations.

• Experience in community based mental health programs or outreach programs.
• Disaster mental health, disaster response, or crisis work experience preferred.
• 4 years experience in community outreach and training in disaster behavioral health.
• Strong interpersonal skills
• Good time and organization management skills.
• Knowledge of the social service network.
• Innovative thinker who is positive, proactive, and readily embraces change.
• Ability to organize time effectively and to meet assigned work demands.
• Ability to express self clearly and effectively, orally and in writing.
• Requires ability to work within a team approach.
• Requires proficiency with computer skills, programs and email.

• Work will be…