General Maintenance Tech

Galveston Beach Resort
11743 A Farm Road 3005
Galveston, TX 77554, USA

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you?

Do you encourage success and build relationships? If so, we’re looking for you.

General Maintenance Technician performs maintenance service and repairs at our resort ensuring that all facilities and villas are maintained to the highest standards. This role involves performing routine inspections, addressing maintenance requests and executing repairs to enhance the guest experience and ensure safety.

COMPANY BENEFITS:

• 401K
• Comprehensive Benefits – Health, Dental and Vision Plans
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Discounts through IHG including additional discounted employee benefits through our company Perks website
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS:

• Maintaining the overall quality of the interior/exterior of their assigned area through daily inspections
• Familiarity with basic to intermediate hand tools and dispatching systems with complete knowledge of basic tasks
• Report or complete repairs in assigned areas to ensure all assets are both functional and maintained with a high appearance standard
• Respond and complete guest calls in a timely manner that reflects being customer obsessed
• Coordinate with leaders to complete larger repairs and communicate need for additional resources
• Basic troubleshooting and repairs. Examples: repairing door hinges, furniture assembly, changing air filters and vents, touch up paint, caulking.
• Minor plumbing and electrical. Examples: unclogging drains and toilets, replacing light bulbs
• Inspections and capturing needed repairs
• Guest interaction

EDUCATION and/or EXPERIENCE

• Entry- level
• No experience required
• Basic maintenance knowledge and skilled preferred
• High school diploma or equivalent
• Vocational training a plus

CERTIFICATES, LICENSES, REGISTRATIONS

QUALIFICATIONS

• Must be able to follow written instruction and complete documentation associated with unit maintenance
• Ability to provide excellent customer service
• Must meet company required motor vehicle policy standards
• Must have ability to perform skilled work in general maintenance
• Must have ability to problem-solve
• Must be able to work weekends and holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.