Customer Service Associate

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This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $17.50/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive experience.
• Model and share customer service best practices with all team members, including interpersonal habits and Walgreens service traits.
• Provide customers with courteous, friendly, fast, and efficient service.
• Recommend items for sale to customers and recommend trade‑up and/or companion items.
• Process voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean, well merchandised, take inventory, and maintain records.
• Check in and price merchandise as required or as directed by the store manager or shift leader.
• Implement company asset protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
• Assist with separation of food items and product placement as specified by policies, including raw and frozen meats on bottom shelves.
• Use first‑in, first‑out method for stock rotation and restock outs.
• Have working knowledge of store systems and equipment.
• Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive selling of promotional photo products.
• Assume web pick‑up responsibilities: monitor orders in Picture Care Plus, pick items, and deliver orders to customers as they arrive at the store.
• Assist with exterior and interior maintenance to ensure clean, neat, orderly store condition and appearance.
• Comply with all company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive experience.
• Model and share customer service best practices with all team members.
• Maintain interpersonal habits such as greeting, eye contact, courtesy, and Walgreens service traits.

• Provide courteous and friendly service to customers.
• Recommend items for sales and ancillary products.
• Register purchases, collect cash, and distribute change; handle voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean; take inventory; maintain records.
• Check in and price merchandise per store management directions.
• Implement asset protection procedures.
• Ensure compliance with laws regarding regulated products.
• Construct and maintain displays.
• Assist in food separation and placement in accordance with policies.
• Use first‑in, first‑out stock rotation.
• Maintain knowledge of store systems and equipment.
• Provide service in the photo area.
• Handle web pick‑up responsibilities.
• Assist with store maintenance.
• Comply with policies and maintain coworker relationships.
• Complete special assignments.

• Attend training and complete performance plan level (PPL) requests by manager or corporate.

• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

• Preferred six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability and veteran.

The actual compensation you will be offered will depend on a variety of factors including geography, skills, education, and experience. This role will remain open until filled. Benefits are available at

Salary Range: $15 - $17.5 / Hourly