Front Desk Agent Overnight Harbor House

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including, but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor or Director of Housekeeping.
• Report any maintenance repairs immediately to Housekeeping supervisor/manager or ensure placed in “Alice” system.
• Handle items for “lost and found” according to the standards.

Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Flexible and long hours sometimes required.
• Medium Work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entre shift.

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to multi task.
• Must be able to meet deadlines.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

USD $14.00 - USD $16.00 /Hr.

This position does not earn tips