Mental Health Transportation Specialist

Are you seeking a career where you can make a difference? Gulf Coast Center (GCC) recruits people who are committed to compassionate, person-centered service. Join our team today!

• 12 Paid Holidays each year (in addition to time off accrual)
• 5% Salary increase upon 90 days of employment

Gulf Coast Center is committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Gulf Coast Center definesdiversity broadly including, but not limited to, race, ethnicity, abilities(mental/physical), gender, gender identity, immigrant status, language,religion, sexual orientation, socioeconomic status, veteran status, and age.

Gulf Coast Center embraces trauma sensitive and informed practices, providessuicide safer care, and fosters a safe and compassionate environment that promotes racial and health equity.

• Communicate daily with hospital liaisons to receive number of transports for each day, obtain individuals name and destination location. Assure individual, needing the transport, has collected all personal belongings and discharge paperwork information for follow-up.
• From hospital personnel and/or GCC Liaison, collect necessary hospital discharge records and other necessary paperwork (such as additional prescriptions) to upload into the Center's Electronic Healthcare Record (Smart Care) by the end of the day or by 8:30am on the next business day
• Work with supervisor of record, Director of Nursing for transport requests from other local or out of region hospitals
• Will regularly interface with Gulf Coast Center staff as well as other community agencies when applicable
• Participate in Random Moment Time Study if required
• As directed by supervisor, assist various MH Adult programs with clerical duties as assigned prior to performing transport duties. Work closely with assigned clinic program assistant to complete assigned general clerical duties
• Serve as back-up to front desk operations and/or central Call Center as needed and if available
• Participate in weekly huddles with other members of work group
• Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.
• Treat all individuals with the utmostcourtesy, decency and respect.
• Provide responsive, and efficient services.
• Interact with staff, consumers, localentities and advocacy groups to provide a service that meets local needs.
• Provide highest level of Customer Service for both internal and external customers.
• Required to report personnel leave;flex time and emergency leave to assigned supervisor.
• Strict adherence to the professional,ethical, and legal requirements set forth in GCC's Business Code of Conduct aswell as the Corporate Compliance Plan.
• Consistent adherence to the Center'sDress Code.
• Consistent adherence to Center safety guidelines and expectations.
• May be required to travel within
  
  Brazoria and Galveston Counties.
• Out of region travel may be required to attend trainings.
• Must maintain a clear driving recordand driver's license in accordance with our Driver Policy.
• Requires current Texas Drive r'sLicense, reliable transportation and must maintain current auto liabilityinsurance.
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• Receivesdirect supervision from Manager of Administrative Support Services

• Requires a high school diploma or equivalent.

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• Experience working with the public/community is required.

• Two years paid experience in the behavioral health field is preferred. Experience working with social service agencies in both Galveston and Brazoria Counties is preferred.
• Self motivated with good time management skills.
• Good interpersonal skills.
• General knowledge of local social service network.
• Ability to establish cooperative relationships with individuals with mental health diagnosis.
• Mature problem solving approach to daily work.
• Ability toexpress self clearly and effectively, orally and in writing.
• Requiresability to work within a team approach.
• Requiresproficiency with computer skills, programs and email.

• Work will perfe formed in the Office setting.
• May requirevaried work hours depending on need of clients.
• Out ofregion travel may be required to attend trainings.
• May requiretravel to various locations within Brazoria and Galveston Counties. Requirescurrent Texas Driver's License, reliable transportation safe and current withall state requirements, and liability insurance.

• Assistsupervisor when requested to complete special projects and complete all assignments…