Branch Manager

Overview

Description

Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service. Accountable for the new account production and branch targets by ensuring branch employee participation. Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives. Participate in community associations and events for Bank promotion.

Monitor and provide instruction to staff regarding teller and new account opening responsibilities. Assist tellers in locating cash discrepancies and informing the proper personnel. Manage special or escalated customer concerns. Provide bank services to a diverse customer base, including a large Spanish speaking population. Accountable for career development of staff including support, guidance, direction and training. Maintain communication between branch/center and upper management.

Responsible for timely monthly reports. Ensure branch compliance with all operational procedures and abide by applicable banking regulations. Adhere to Retail s Prime Time/Branch Manager Scheduling Expectations. Regular and predictable attendance and punctuality. Other duties as assigned.

• Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service
• Accountable for the new account production and branch targets by ensuring branch employee participation
• Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives
• Participate in community associations and events for Bank promotion
• Monitor and provide instruction to staff regarding teller and new account opening responsibilities
• Assist tellers in locating cash discrepancies and informing the proper personnel
• Manage special or escalated customer concerns
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Accountable for career development of staff including support, guidance, direction and training
• Maintain communication between branch/center and upper management
• Responsible for timely monthly reports
• Ensure branch compliance with all operational procedures and abide by applicable banking regulations
• Adhere to Retail s Prime Time/Branch Manager Scheduling Expectations
• Regular and predictable attendance and punctuality
• Other duties as assigned

• Required to stand or walk for extended periods of time dependent upon branch location
• Travel required for meetings and conferences
• Operate a computer and other office machinery
• Schedules are prepared based on business need and subject to change at any time
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer. Qualifications

• At least 18 years of age
• High School diploma or equivalency
• Four-year college degree in business/management or related discipline preferred
• Minimum of one year management/supervisory experience
• Strong sales skills with the ability to effectively develop business opportunities
• Demonstrated ability to establish and maintain sound relationships with existing and potential customers
• Proven success motivating a sales force
• Excellent communication skills, leadership, and organizational skills
• Extensive cash handling experience
• Experience working in a high volume, fast paced environment
• Banking industry experience preferred
• Familiarity with banking laws and regulations preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment