Assistant Branch Manager

Assistant Branch Manager

Primary Office

Location:

501 N. Frederick Avenue. Gaithersburg, Maryland, 20877.

This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads.

Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

• Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs; makes appropriate recommendations in selling and cross‑selling Bank products and services to meet customers’ banking needs in a courteous and professional manner and incorporates FNB digital products and services into customer interactions.
• Using FNB approved branch technology, inputs and maintains effective data quality for all referrals, customers, and applicants and completes the lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre‑shift sales huddles, and monitoring and measuring sales results.
• Coordinates and completes the operational duties as assigned, including scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, ensuring all tasks performed adhere to current policy and procedures, and performing traditional teller transactions as needed.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk‑management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Mid‑Senior level

Full‑time

Finance and Sales

High School or GED

Minimum 2 years of job‑related experience.

• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Excellent organizational, analytical, and interpersonal skills.
• Detail‑oriented.
• Ability to use a personal computer and job‑related software.
• MS Word–basic level.
• MS Excel–intermediate level.
• MS PowerPoint–basic level.
• Experience in a related position.
• Knowledge of banking policies, procedures, consumer products and services.
• Sales and customer service skills.

Nationwide Mortgage Licensing System and Registry Identifier preferred but required.

NEX
12

$24.74 – $41.24

FNB’s total rewards package may include overtime, incentive, equity and other components. Pay is determined by education, experience, skills, internal equity and market conditions. FNB offers a comprehensive benefits package, including medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off (including sick time, vacation, and paid holidays), and other voluntary benefits.

It is the policy of FNB not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment‑free workplace.