Senior Service Desk Lead — ITSM & DoD
Job in
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listed on 2026-03-05
Listing for:
Leidos
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A leading defense contractor based in Maryland is hiring an SME Service Desk Analyst (Tier
1) Lead to oversee a team of support analysts, ensuring efficient technical support for various users. The role requires a strong background in IT service management, leadership, and at least five years of experience in technical support. The successful candidate will manage service desk operations, enhance team capabilities, and align solutions with mission priorities. Competitive compensation is offered based on experience and qualifications.
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Position Requirements
10+ Years
work experience
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