Receptionist - State Farm Agent Team Member

Full Time in Gaithersburg - MD

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

I opened my first agency in 2013 and expanded with a second office in 2021. Today, our organization is supported by a team of 16 team members who work across service, sales, and marketing, all aligned around shared goals and strong teamwork. Before becoming an agent, I worked as a banker in both management and business banking roles, which shaped my results-driven mindset and focus on building trusted client relationships.

I attended the University of Maryland and am very family-oriented. Outside of work, I enjoy cycling, going to the gym, reading, traveling, and spending time outdoors. Staying active and balanced is important to me, and that philosophy carries into how I lead my team. I’m also deeply involved in the community through the Chamber of Commerce, Rotary, and by coaching a local soccer club.

For our team, we offer health benefits, a 401k, group life insurance and AD&D coverage, gym memberships, and access to a company vehicle for client visits. We also reward performance through bonuses and end-of-year performance trips. Our culture is driven, collaborative, and family-like, with high expectations and strong support. We value seasoned professionals, team bonding, and people who thrive in a fast-paced, results-oriented environment while still enjoying working closely together as a team.

Christian Durand - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $42,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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