Critical Facilities Manager

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facility Manager to join our team and drive our relationships with hyperscale clients to new heights.

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays
  , 2 floating holidays
  , and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind:
  The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA
  , mental health resources, and gym discounts
  —because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services
  , home & auto insurance
  , pet insurance
  , and protection for life’s unexpected moments.

The Critical Facility Manager leads, mentors, and develops a multidisciplinary team responsible for all critical infrastructure at a hyperscale data center facility. This team includes electricians, HVAC technicians, controls engineers, multiple subject matter experts, supervisors, and managers. The ideal candidate for this role is dedicated to perpetual improvement, team cohesion, and exemplifies integrity in all that they do.

• Maintain a safe working environment.
• Enhance the team’s ability to operate, maintain, and repair all systems.
• Deliver absolute uptime and compliance with all tenant SLAs.
• Adhere to all regulatory standards for the facility.
• Define and meet business goals and KPIs.
• Drive standardization initiatives and the adoption of best practices.
• Ensure all required maintenance is performed in accordance with company and industry standards.
• Direct the development and continuous improvement of operating procedures.
• Oversee the quality control and cost effectiveness of our vendors. Initiate and terminate vendor relationships as necessary.
• Provide direct, on-site leadership to the team on a daily basis.
• Ensure personal professional development is continuously active at all staff levels.
• Directly manage the technical Subject Matter Experts (Electrical, Mechanical, and Controls in addition to the Firstline staff manager(s)).
• Manage the performance of all staff on the Data Center Operations team.
• Foster a collaborative team culture built on mutual respect and a shared mission to be the best data center operators in our industry.

• Unwavering dedication to your team in support of their personal safety, morale, professional development, and operational capabilities.
• 10 years of experience in a mission critical environment.
  • A relevant ABET-accredited bachelor’s degree in engineering or engineering technology may be substituted for up to 4 years of experience.
• 2 years of experience as a first-line manager of critical environment staff, or as a technical subject matter expert.
• Experience mentoring and developing supervisors in a multidisciplinary critical environment.
• Proven success as the sole decision maker on cross functional teams with minimal guidance.
• Strong technical understanding of electrical, mechanical, controls, and fire suppression/alarm systems associated with mission critical environments.
• Ability to take command of major critical infrastructure events and rapidly lead internal and external teams to a stable condition.
• Strong interpersonal, presentation, and communication skills. Must be able to respond effectively to sensitive issues, complex inquiries, or complaints.
• Strong proficiency in the use of Microsoft Excel,…