Block Advisors Receptionist

Block Advisors Receptionist – H&R Block

Our Company:
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We also believe in a high‑performing, connected culture where everyone feels they belong.

We strive to continuously improve our business through our long‑term strategy, Block Next, which focuses on innovation, client experience, and sustainable growth.

A Typical Day:
Helping others is what we do best. You will see the impact of your work firsthand by building strong client relationships and ensuring their needs are met during service, in person, over the phone, or virtually.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

H&R Block invests in the total wellbeing of our people. Our benefit offerings include:

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (subject to eligibility).

We are an equal‑opportunity employer that welcomes and celebrates diversity in the workplace.

Reston, VA – $45,000.00 to $55,000.00 annually.

Full‑time, seasonal.