Host, Retail, Customer Service Rep

General

Summary:

A Host is accountable for directing the traffic flow of guests in the restaurant, handling all payment transactions, and ensuring the security of the cash drawer. Position reports to the General Manager and requires minimal supervision.

• Greeting and seating guests; knowledge of how to read and use the seating chart and wait list.
• Knowledge of Rib Crib products served, general preparation methods, portion sizes, and prices; ability to discuss with customers in person or over the phone.
• Answering phone calls, determining the nature of the call, and directing calls to appropriate persons; take call-in orders and answer catering questions when necessary.
• Overseeing the cleanliness and organization of the cashier stand and restroom maintenance.
• Stocking services for the to-go station and packaging to-go orders.
• Recording and analyzing cash flow; may include opening, running, and closing duties.
• Demonstrates a willingness to shift to any responsibility or task to show teamwork; all other duties as assigned.

• Entry level

• Full-time

• Design, Art/Creative, and Information Technology

• Restaurants

Location:

Gainesville, TX