OTD Controller; H​/F - SAFRAN LLC

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.

Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Seats est l'un des principaux fabricants mondiaux de sièges d'avion, tant pour l'équipage que pour les passagers. 1 million de sièges d'avion fabriqués par Safran Seats sont actuellement en service dans les flottes aériennes du monde entier.

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job;

it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list).

In this role, you'll play a pivotal part in satisfying our customers by closing the gap between their requested date of Spares delivery and promised ship dates. Manage all customer demand between Gainesville and our Mexican part production and overall operational performance. Join our team and become part of the group that's making amazing things happen on the ground and in the skies.

Together, we'll proudly step back and say, We did that.

• A) Manage their dedicated Spares order book according to date requested by customers
• B) Manage their commodities for the customers assigned
• C) Challenge supply chain and manufacturing operations to close the gaps that may exist
• D) Secure delivery times of parts by the supply chain and manufacturing operations in order to meet deadlines requested by customers (CRD)
• E) Coordinate and prioritize between front office and suppliers (Supply Chain and internal production)
• F) Provide regular reporting of the order book to internal customers (Front Office, PM, Sales, etc.)
• G) Set up and monitor KPI's to track the health of the order book
• H) Promptly respond to information requests and improvement recommendations
• I) Participate in follow up meetings for production and supply chain workshops (QRQC)
• J) Prioritize Lines if necessary in consultation with necessary stakeholders
• K) Collect and analyze the root causes of delays: initiate and follow the action plan necessary for removing roadblocks with the appropriate support services (Quality, Engineering, Purchasing, Production, etc.)
• L) Identify and implement lead time reduction actions:
  Participate in the development of retrofit offers scheduling, performs other duties as assigned.

• Associate Degree in Business or related field is required; or three (3) years of experience supporting sales, marketing or customer relations.
• Bachelor Degree in Business or related field is preferred.

• Minimum of one (1) year of experience.
• Prefer experience within the Safran Seats USA organization.
• Experience in a customer related area or proven ability to work well with customers required.
• Has a wide variety of experience in Manufacturing, Purchasing, Planning and understands the terminology and operating methods.

• Must be proficient in the operation of office computers.
• Must have advanced level knowledge of Microsoft Office software…