Registration Clerk-RHC Primary Care

Job Summary

Arranges for the efficient and orderly admission of clinic patients. Ensures that patient information is collected and that patients are aware of hospital policies and procedures. Distributes appropriate information to hospital departments.

Full Time

Monday - Friday 8:00 a.m. to 5:00 p.m.

• Responsible for scheduling patients, setting up patient files, registering patients, and entering charges for clinic services.
• Responsible for verifying payment (insurance, workers' comp, indigent, etc.) eligibility.
• Responsible for obtaining all needed patient signatures and collecting payment on outgoing patients, recording payments and forwarding them to the NTMC Business office per clinic policy.
• Provides information to the patient or patient representative about billing, complaint process, patient rights, and HIPAA. Distributes clinic-specific literature.
• Communicates appropriately and clearly with supervisors, physicians, and coworkers.
• Interacts professionally and compassionately with patients and their families, providing explanations and verbal reassurance as needed.
• Ensures that documentation meets current standards and clinic/hospital policies.
• Maintains accurate patient medical records. Files new patient documents, physician notes, and reports according to clinic policy.

• Basic computer knowledge (experience with Word/Excel, etc. or willingness to learn) and ability to touch type.
• Experience with information systems or willingness to learn.

• May be required to sit or stand for long periods.
• Must be able to lift 50 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

• Education:
  
  High School or better.
• Experience:
  
  Preferred – clinic experience.
• Must be able to pass a drug test and background check.
• Equal Opportunity Employer. NTMC is a tobacco- and drug-free workplace and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-time and part-time employees are offered benefits including medical, dental, vision and life insurance, Met Life and short-term disability (optional). Retirement plans are available.