Ground Emergency Medical Technician

Job Description

• Responsible for the safe operation of the emergency vehicle in accordance with federal, state and local laws and regulations, as well as Care Flite Policies and Procedures.
• Demonstrates working knowledge of all non-medical equipment, which is part of the ambulance and/or wheelchair van.
• Performs routine maintenance check on assigned vehicle at the beginning of each shift. Reports and documents maintenance performed, and service required, if any.
• Assists flight crew in loading and unloading patients for the Care Flite helicopter and for fixed wing aircraft. Adheres to all aviation safety requirements in the performance of these duties.
• Responsible for ensuring that Care Flite is perceived by its customers in a positive manner by conducting all interaction in a professional and courteous manner.
• Communicates positively with patients, family members and medical personnel. Ensures that all individuals involved in the transport are fully informed of pertinent details related to the transport.
• Accommodates family members to the extent possible without jeopardizing the safety of the patient mission or other Care Flite personnel.
• Provides Care Flite Communication center with information required to initiate, track and close out the mission.
• Meets special medical and/or comfort needs of patients to ensure that their transport is a positive experience.
• Compliance is met according to contractual obligations.
• Employees should treat all calls as an emergency regardless of the call nature.
• Responsible for participating in the delivery of non-emergency and emergency patient care in accordance with Basic Life Support Protocols and Care Flite medical protocols.
• Completes appropriate clinical assessment of patients and reports medical condition to receiving facility personnel and/or family.
• Completes appropriate records to accurately report patient condition at time of transport and to record services rendered by Care Flite personnel before and during transport.
• Ensures that assigned vehicle is adequately stocked and cleaned according to Care Flite policies and procedures.
• Incumbent(s) will actively participate in quality assurance/improvement activities as directed by their supervisor. Each incumbent will acquaint themselves with the quality assurance surveys and/or quality improvement projects, which affect their practice and adhere to the standards or changes implemented.
• Each incumbent will provide feedback in a positive proactive manner on quality assurance/improvement activities, which impact their practice.
• Incumbent(s) will search out opportunities to utilize their free time while on duty to improve their professional skills or participate in work related projects, such as public relations with facilities.
• Incumbent(s) will identify efficiency or cost saving ideas in a timely manner to their immediate supervisor.
• Supports assigned partner by sharing in the delivery of patient care, lifting of patients and/or equipment, documentation of transports, and stocking, cleaning and maintenance of assigned vehicle.
• Incumbent(s) will focus their efforts on supporting their co-workers at all times.
• Incumbent(s) manage their time appropriately to ensure that all areas of their job responsibilities are adequately covered. Actively seeks out additional assignments or assists co-workers with their tasks when they have completed their assigned tasks.
• Have active listening skills. Communicates to co-workers and the public in a clear, concise and positive manner, both orally and in writing.
• Demonstrates a positive approach to problem solving and utilizes the chain of command appropriately to resolve work related issues.
• Demonstrates sound judgment and objectivity in decision-making, including sound.
• Initiates work independently without direction and can be relied upon to complete tasks without continual supervision.
• Maintains personal knowledge of area of expertise through industry contacts, review of pertinent literature (manuals) and utilization of available educational resources.
• Maintains professional appearance.
• Exhibits a positive attitude in support of Care Flite and Care Flite/hospital management. Refrains from making negative comments about NCTS, Care Flite, hospital and/or staff.

• Must be 18 years of age or older
• High school diploma or its equivalent
• Current State of Texas certification as an Emergency Medical Technician
• Current Basic Life Support Certification
• Current PHTLS Certificate or obtained within 6 weeks of hire
• Current Dallas City Ambulance Attendant Driver permit or obtained within 6 weeks of hire
• Current Texas Class C driver’s license
• Ability to effectively communicate Verbal / Written English
• 2 Years’ experience in Emergency Medical Services preferred

• Ability to make decisions, which have moderate impact on immediate work unit.
• Ability to understand, remember and apply oral and/or written instructions
• Must be able to see and speak with customers and observe equipment…