Admissions Coordinator​/Assistant Business Office Manager

Join Our Team as an Admissions Coordinator / Assistant Business Office Manager

Support Compassionate Admissions & Operational Excellence in Long-Term Care

We are seeking a dedicated and detail-oriented Admissions Coordinator / Assistant Business Office Manager to join our team. This dual-function role plays a critical part in welcoming new residents and supporting the financial and administrative operations of the facility. Success in this position requires professionalism, strong communication skills, attention to detail, and a genuine passion for serving others in long-term care.

In this role, you will:

• Serve as the first point of contact for residents, families, and referral partners during the admissions process
• Build and maintain strong relationships with hospitals, healthcare partners, and community referral sources
• Complete bedside assessments, review documentation, and clinically accept residents for admission
• Coordinate with clinical and administrative teams to ensure smooth transitions for new residents
• Prepare and maintain organized admissions records and weekly admissions reports
• Represent the facility in community presentations related to long-term care, aging, and healthcare services
• Support referral development through local travel and outreach efforts

• Assist with accounts receivable functions, including documentation, collection letters, and follow-up on past-due balances
• Support billing operations by compiling monthly private billing, posting daily deposits, and verifying financial information for admissions
• Assist with Medicare, MSP, Managed Care, and primary insurance claim processing and weekly follow-ups
• Help manage resident trust fund accounts in compliance with financial regulations
• Support timely completion of Medicare/HMO claims, hospice billing, and daily deposit reconciliation
• Participate in interdisciplinary meetings to review admissions, discharges, payer changes, and census accuracy
• Assist with financial verification and required paperwork for new admissions
• Support training efforts to meet 3-Deep backup requirements for business office functions

• Communicate professionally with residents, families, staff, and external partners
• Maintain confidentiality and comply with the Patient Bill of Rights, Employee Responsibilities, and all safety and policy procedures
• Demonstrate reliability, teamwork, professionalism, and consistent attendance

We’re looking for someone who:

• Has strong written, verbal, and public speaking communication skills
• Can work independently and manage multiple priorities in a fast-paced environment
• Demonstrates strong organizational, multitasking, and relationship-building abilities

• Health, Dental, and Vision Insurance
• Ancillary Coverage: AD&D, Short-Term Disability, Cardiac, Cancer, Critical Illness, Hospital Confinement
• Whole and Term Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Immediate 401(k) Eligibility
• Exceptional Corporate Support

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.