Program Manager, Self‑Service; Utilities Digital
Job in
Gainesville, Hall County, Georgia, 30501, USA
Listed on 2026-01-15
Listing for:
Liberty
Full Time, Part Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading utility company is seeking a Program Manager for Self-Service to enhance non-live customer service channels. This role involves managing projects related to IVR systems, web applications, and AI platforms while improving customer experience through data analysis and performance frameworks. The ideal candidate will have at least 5 years of experience, a bachelor's degree, and a commitment to operational goals.
This full-time position offers a collaborative environment and comprehensive benefits.
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