Senior Specialist, Quality Documentation

Senior Specialist, Quality Documentation Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance.

Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

Contributes to the definition, deployment and maintenance of the document management and related processes, including the pertaining IT systems and steering of externalized services in the Animal Health organization (GS, local) in accordance with regulatory and Boehringer Corporate requirements covering the full life-cycle of all Boehringer Ingelheim Animal Health products. Provides expertise, training and support to AH GS local site Global Supply, System Owners, Managers and Functional Leaders.

• Ensures the processes, development, maintenance and management of document management and training systems are secured.
• Management and training of users
• Monitoring of AH service mailbox, respond to user inquiries, addressing requests sent through MyService Portal
• Providing first and second level support to users and elevate issues to 3rd level IT support as needed. Giving advice on processes regarding system applications and document creation as well as their management, archiving, distribution, controlled issuance and processes,
• Acting as local system administrator/LMSO in the Electronic Documentation Management Systems (e.g., Vault Quality Docs) and related systems (e.g., Docu Sign, Archive factory).
• Creates work instructions, user requirements or changes in the area of documentation and training as required. Creation and update of presentation materials, and employee training.
• Support curriculum owners in creation of curricula as required as backup support.
• Participates in local, global and international projects and activities as required.
• Processes requests for workflows on documents, training items, training curricula and assists on translation requests. Training activities as backup support.
• Implements and maintains different lists needed for the support of the documentation and learning management process (administrators, key users etc.)
• Ensure support and provide presentations, internal inspections, authority inspections as needed.
• Proactive information on project topics and communication of issues to management. Active collaboration on contin

• Bachelor degree scientific, technical or business focus.
• Minimum 3 years working experience in a pharmaceutical environment.
• Good knowledge of Quality systems and Quality management principles related to documentation.
• Good communication skills and ability to work in teams.
• Good technical writing skills.
• Ability to communicate efficiently in English (written and spoken).
• Autonomous, organized and rigorous.
• Proficiency in MS Office and SharePoint.

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required)