Food Service Representative - Rotating Weekends

Overview

Location:

Gainesville, GA
Time type:
Full time
Posted:
Yesterday
Job requisition : R24865
Job Category:
Food Services & Dietetics
Work Shift/

Schedule:

Varies

About The Role

The Food Services Representative (FSR) is primarily a hospitality role. The FSR is responsible for all aspects of service to the patients such as retrieving meal selections, checking patient trays for accuracy, meal deliveries, assisting patients with meal set up, ensuring patient satisfaction, and stocking and maintaining unit pantries. A pleasant personality, showing kindness and respect for the patients, and providing extraordinary services at all times are essential requirements of this position.

The ability to read, understand and follow directions, diet orders, tray cards, and work assignments is required. The position may require performing routine, repetitive tasks with frequent interruptions. Numerical ability is necessary for recipe preparation and proper measuring of cleaning agents and chemicals. Good motor coordination and manual dexterity are required for various work routines such as preparing food items, serving trays, handling soiled dishes, operating dietary equipment, and cleaning the work area.

The FSR must be willing to work flexible hours, including during emergency situations, and must be patient and tolerant toward guests, staff, patients, and family members at all times.

Minimum Job Qualifications

• Licensure or other certifications:
• Educational Requirements:
• Minimum Experience:
  
  One (1) year of customer service related experience required.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred
  
  Educational Requirements:
  
  High School Diploma or GED.
• Preferred Experience:
• Other:

Job Specific And Unique Knowledge,

Skills And Abilities

• Good interpersonal skills
• Ability to use cash register computer system
• Ability to count back change

Essential Tasks And Responsibilities

• Maintains a neat, clean, and well-groomed appearance.
• Visits patient rooms and retrieves meal selections from patients prior to meal deliveries.
• Assembles, delivers, and picks up patient trays. Delivers late trays promptly as needed. Delivers nourishments, snacks, and tube feedings as ordered.
• Performs defined work routines, using various dietary utensils, supplies, and equipment as assigned by the Manager.
• Provides assistance as needed to the Cook in the preparation and service of meals.
• Assist in arranging tray cards, loading food carts, and serving meals.
• Wash and store dishes. Follow cleaning schedules and perform cleaning duties as scheduled.
• Follow Federal and State long term care regulations and Dietary Department policies and procedures.
• Assist in the receiving and storing of food and supplies as needed.
• Follow established reporting procedures for supply or equipment needs, damaged or loose fixtures, flooring, tiling requiring replacement or repair, or any unsafe or malfunctioning equipment.
• Performs job correctly and safely and observes rules of conduct.
• Actively practices principles learned, including, but not limited to, universal precautions, fire and disaster safety, MSDS, CQI, etc.
• Participates in CQI program by submitting two suggestions per year for improvement of departmental services and performs CQI monitoring as assigned.
• Consistently uses proper safety equipment and follows rules of conduct safety. Knows where MSDS information is located.
• Demonstrates high standards of personal hygiene according to departmental policy, including proper hand washing technique, adherence to the hospital no-smoking policy, wearing a hairnet or hat in the food production area, and maintaining neat appearance.

Physical Demands

• Weight Lifted:
  Up to 20 lbs, Occasionally 0-30% of time
• Weight Carried:
  Up to 20 lbs, Occasionally 0-30%
• Vision:
  Moderate, Constantly 66-100% of time
• Kneeling/Stooping/Bending:
  Occasionally 0-30%
• Standing/Walking:
  Constantly 66-100%
• Pushing/Pulling:
  Occasionally 0-30%
• Intensity of Work:
  Frequently 31-65%
• Job Requires:
  Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS:
Opportunities start here.