Customer Service Rep; SW 13th St

Job Description

It s more fun with us! No one likes being bored at work, which is why a Domino s job is all about having fun. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You ll have plenty of time left over for school, hanging with your friends, or whatever.

Sound good? Even if you just need a second job for some extra cash, Domino s Pizza is the perfect place for you.

Domino s CSR responsibilities and opportunities are described below. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals, creating an environment where all team members can reach their highest potential. You ll be supported to learn, grow, and pursue opportunities within Domino s as a CSR and beyond.

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino  high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24-30 and requires a force of up to 7.5 pounds to push
• Trays may also be pulled

• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

• Forward bending at the waist is necessary at the pizza assembly station
• Toe room is present, but workers are unable to flex their knees while standing at this station
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
• Forward bending is also present at the front counter and when stocking ingredients

• Performed occasionally to stock shelves and to clean low areas

• Reaching is performed continuously; up, down and forward

• Eye-hand coordination is essential; use of hands is continuous during the day
• Frequently activities require use of one or both hands
• Shaping pizza dough requires frequent and forceful use of forearms and wrists

All your information will be kept confidential according to EEO guidelines.