Cafe Manager

Overview

Job Title:

Café Manager
FLSA Classification:
Non-Exempt
Salary Job Class:
Administrative

Reports to:

Sunday Director/Kids Pastor
Date Created:
August 14, 2025

Supervisory responsibilities:

No

This position reports directly to the Sunday Director/Kids Pastor. The position’s purpose is to assist in the daily operations of the Greenhouse Church’s Arnold’s Missions Café, inclusive of working alongside and in collaboration with GH staff, interns, and volunteers.

Administration Responsibilities

• Manage the day to day operations: e.g. inventory, manage supplies, cafe prep for daily and Sunday usage
• Coordinate with vendors and order supplies as needed (i.e. take away cups, coffee, milk, necessary ingredients, etc.)
• Add new menu items based on seasonality
• Ensure all café areas are clean and tidy
• Perform all POS duties, front and back office functions, including opening and closing procedures, reviewing sales
• Promotes and practices safe work habits and ensures that the team members are kept updated and trained on all safety procedures
• Ensure all drinks meet price points that will not exceed prices being charged
• Managing items that are selling or not selling and adjust accordingly
• Deep Clean all cafe equipment a minimum of 1x monthly e.g. espresso machine, espresso grinder, coffee grinder, Vitamixes, etc.
• Have all cafe equipment maintained quarterly (espresso machine, espresso grinder, coffee grinder, water filters changed out, etc.)
• Make cash deposits to Bookkeeper weekly/monthly
• Ensure that cash drawer has adequate cash/change weekly
• Reconcile ministry/staff charges monthly: e.g. Hospitality, Serve Team Lounge, Guests, etc.
• Ensure cyber security check is made yearly

Volunteer Management

• Recruit volunteer café team (i.e. Baristas, Connectors, etc.)
• Train volunteers on drinks preparation and proper use of coffee equipment
• Update and maintain the volunteer work schedules
• Advise volunteer on how to deliver good customer and any customer issues resolved well
• Facilitate on-going training and development of current volunteer staff
• Ensure that all drink recipes and procedures are followed
• Assess and provide adequate staffing to provide efficient and friendly quality service
• Coaches and counsels team members for improved performance as needed
• Identify staffing needs
• Assist in creating recruitment plan for needed staffing
• Schedule volunteers for Sunday and weekly cafe shifts
• Lead & manage volunteer staff on Sunday’s

Special Events

• Staff cafe as needed for GH Churchwide events: e.g. Greenhouse Conference, etc.
• Assist ministries with cafe/coffee requests as requested: e.g. Kairos, Kids Camp, Breakthrough, etc.
• Work alongside facilities & vendors for special events as requested: e.g. SIRA, AG Pastor’s Holiday Celebration, Day of Prayer, etc.
• Partner with facilities & vendor to Invoice per event

Required Team Norms and Character Attributes

• Must Be Willing to Uphold and Champion the Following Team Norms:
• We are passionate disciples who reorient their lives around Jesus’ call to serve, win souls, and make disciples.
• We will fight to abide first every day.
• We will lift the faith in every room we walk in.
• We believe the best in people and care enough to confront them.
• We work hard and laugh often.
• We have an insatiable desire to grow.
• We show up with our best, working with all our hearts unto the Lord.
• We live lives of adventure and generosity, allowing God to lead us to spend ourselves for those who could never pay us back.

• Must Have the Following Character Attributes:
  • Places a high value on unity (According to Ephesians 4:3)
  • Lives a life above reproach (1 Timothy
    3)
  • Models a life of holiness, purity and integrity (Hebrews 12:14)
  • Has a good grasp of scripture and not given to untested points of view (Colossians 2:8)
  • Devotes themselves to prayer (Colossians 4:2)
  • Has a persevering spirit and soul (James 1:4).
  • Is strong and stable and not given to double-mindedness (James 1:8)
  • Is quick to listen, slow to speak and slow to be angry (James 1:19)
  • Has a calmness of spirit and does not over react (Proverbs 29:20)
  • Displays loyalty to other team members (2 Timothy 4:9-18)
  • Displays a positive attitude (Philippians 4:8)

Work environment: Chu…