Receptionist - Suburban Animal Hospital

Suburban Animal Hospital in Gainesville, FL, invites you to join a long-standing practice built on decades of community trust, providing comprehensive care since 1974. We are dedicated to ensuring every teammate has the resources needed to deliver exceptional medicine and build meaningful connections with our clients. This commitment to quality is why we are an American Animal Hospital Association (AAHA) accredited facility, meeting the highest standards in surgery, patient care, diagnostic imaging, and anesthesiology.

The Gainesville community recognizes our high level of care, reflected in our excellent 4.8-star Google rating. If you are seeking a supportive environment where quality medicine is the benchmark, this is where you can do your best work. Joining our practice means becoming part of a well-trained, highly qualified team focused on personalized pet care. We operate as a full-service veterinary clinic, handling everything from general wellness to urgent care.

Our focus is on supporting our teammates in delivering the finest care in northern Florida. We believe in providing workflow support that allows you to concentrate fully on patient needs, utilizing convenient services like pet drop-offs to manage busy schedules efficiently. Our goal is to see you succeed by providing a collaborative atmosphere where every teammate is honored to partner in pet healthcare.

The standard of medicine practiced at Suburban Animal Hospital is comprehensive and demanding. As an AAHA accredited facility, you will be working within established, high-level protocols that cover essential areas like surgical procedures, advanced care, diagnostic imaging, and anesthesiology. We offer a robust service list including Wellness and Prevention, Advanced Care, Testing and Diagnostics, and Urgent Care. You will have the opportunity to expand your skills working with complex medical cases and utilizing advanced care procedures, knowing that our facility meets or exceeds the industry's highest benchmarks for quality care.

Gainesville, FL, is a dynamic and welcoming North Florida community where you can build a fulfilling life outside the clinic. Suburban Animal Hospital is deeply integrated into the local culture, having served the area for nearly five decades. You will be practicing in a supportive location that appreciates high-quality veterinary care, providing a comfortable environment for professionals and families alike.

We look forward to welcoming you to the team in a city that makes a wonderful place to live and grow your career.

• Be the Director of First Impressions:
  You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over…