Superintendent, Custodial

Classification Title

Superintendent, Custodial

Bachelor’s degree in an appropriate area; or an equivalent combination of education and experience.

Responsible for quality assurance, facility and equipment inspections, and coordinating custodial services during peak cleaning periods

• Plan, coordinate, and oversee custodial services for residence halls including daily operations and peak period workflow and conference operations ensuring service levels, staffing coverage, and cleaning schedules align with operational needs
• Provide oversight and leadership for custodial services quality assurance, quality control, and lead efforts for building inspections;
  Perform individual room inspections
• Direct and monitor inspection activities conducted by custodial supervisors; review inspection results, support accurate documentation, and work with supervisors to ensure timely follow-up and ongoing improvements
• Ensure custodial supervisors conduct regular equipment inspections to verify sanitation, safe operation, and appropriate preventative maintenance practices
• Oversee equipment usage and documentation processes to support accurate tracking of equipment condition, cleaning routines, and the timely reporting of maintenance or repair needs.
• Use inspection data to identify patterns, address ongoing issues, and make informed decisions about operational changes, staff coaching, and resources.
• Develop and review reports related to custodial performance, staffing, inspections, and service outcomes as needed
• Lead or support special projects and initiatives that improve custodial services operations, day-to-day practices, and overall efficiency.

• Lead inventory management for custodial supplies, tools, equipment, and restroom products across assigned facilities; assess usage trends, authorize orders as needed, and ensure responsible stewardship of departmental resources.
• Coordinate vendor-led demonstrations and training related to custodial equipment, products, and cleaning methods, ensuring practices align with departmental standards, safety requirements, and operational needs.
• Evaluate custodial products and equipment for safety, effectiveness, ease of use, and cost, and recommend updates or replacements as appropriate.
• Ensure Safety Data Sheets (SDS) are current, accessible, and reviewed regularly with staff to promote chemical safety awareness, regulatory compliance, and safe work practices.
• Oversee inventory control practices to ensure responsible stewardship of departmental supplies, equipment, and assets

• Supervise staff including recruitment, training, performance evaluation, and professional development
• Provide leadership in establishing goals, work priorities, and outcomes
• Manage administrative functions including HR compliance, payroll approval, and performance review processes.
• Advise on budget requests for area and allocate resources to support departmental priorities.
• Assist in the development, implementation, dissemination, and enforcement of unit/departmental policies, procedures, and guidelines to ensure consistency, and compliance within areas of responsibility.
• Oversee the effective use of information systems (e.g. AiM, Housing Management Software) and corresponding information utilized in area operations and departmental processes
• Serve in after hours on-call rotation as senior level consult providing guidance on response and follow-up to emergencies for Custodial Services; approve on-call schedule changes
• Ensure compliance with safety standards, and Occupational Safety and Health Administration (OSHA) and Americans with Disabilities Act (ADA) regulations at all times; maintain safety data (SDS) notebook and provide regular reviews for custodial staff
• Coordinate and ensure proper Personal Protective Equipment (PPE) needed to satisfactorily complete assigned work

• Responsible for performing custodial tasks including but not limited to: sweeping and mopping floors, cleaning restrooms and replenishing supplies, disposal of trash, cleaning…