Director of Campus Operations

This position is incentive eligible.

You Can Change the Life of One to Care for the Lives of Many!

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Director of Campus Operations position today!

to learn more about Galen!

As a Director of Campus Operations at Galen College of Nursing, you will provide leadership in managing the operational support functions of the campus, ensuring policies and procedures and College brand standards are followed to enhance the student experience, provide the highest level of quality customer service, and ensure student and stakeholder needs are met. Departments and functions managed include admissions, bursar, facilities, financial aid, IT, reception, and registration.

• Create cohesive teams and understand Galen processes to provide an excellent student experience.
• Successfully achieve key performance indicators, including enrollment, efficiency, student satisfaction, fiscal responsibility, service, and accreditation.
• Maintain open communication with campus and College leadership in order to enhance productivity, customer service, and maintain a positive working environment.
• Maintain familiarity with internal policies and procedures and abide by established regulatory guidelines.
• Handle operational and service-related complaints, solving problems as appropriate.
• Provide goal setting, coaching, and performance evaluation for operational support staff.
• Hire and terminate operational support staff, completing all appropriate documentation.
• Understand and manage campus level expenditures, including authorizing vendor payments and overseeing petty cash management, cash deposits and reconciliations.
• Schedule staffing and campus office hours to meet the needs of faculty and students, including approval of time off requests and bi-weekly time reporting.
• Oversee all processes involved in campus events, including graduation, orientation, open houses, and regulatory visits, in collaboration with Main Campus leadership as appropriate.
• Oversee campus safety and security, including disaster planning and emergency response.
• Perform other duties as needed to support the administrative services of the campus.

Education:

Minimum of a Bachelor’s degree plus 5 years of senior operational experience, preferably in higher education. A Master’s Degree in a related field is preferred. Equivalent experience in lieu of a degree will be considered.

Experience:

Demonstrated leadership experience in oversight of operations, budgeting, business process design and managing in a growing and changing organization.

Special

Qualifications:

Effectively able to build consensus among and prioritize needs of constituent groups. Independent judgment, strong analytical ability, with the ability to implement and manage processes and procedures. Excellent communication skills, ability to manage and develop employees, and communicate effectively in matrix management structure. Highly organized and possess ability to constantly multi-task between departments and projects.

Degree of Supervision:
Minimal.

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that…