Application Analyst

Introduction

Do you want to join an organization that invests in you as a(an) Application Analyst? At HCA Florida Gainesville Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note:
Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Application Analyst like you to be a part of our team.

The Application Support Analyst I responsibilities include assisting with second and third level support as a subject matter expert (SME) on assigned applications. This role will assist in new application testing, documentation, and implementation. The Application Analyst I will apply fundamental concepts gained through experience, existing policies and procedures, lessons learned, and best practices to solve routine or standard problems. This resource will execute guidance from their supervisor, senior, and consulting application analysts and will escalate issues in a timely manner.

Lastly, this person will generally have greater responsibility than Application Analysts junior to the position and work independently with general/moderate supervision.

Supports team, division, and multiple facilities as a key IT resource for application implementation and support with greater responsibility than analysts junior to the role

Knows and applies the fundamental concepts and principles gained through experience to solve straight-forward problems

Considered the Subject Matter Expert (SME) for applications as assigned

Participates in multi-facility application implementation initiatives

Provides support by working with enterprise and facility resources as an application SME to resolve servicedesk incident tickets with an increased responsibility over analysts junior to the role

Participates in on call rotation and/or after hours support as needed

Collaborates with enterprise, division and/or facility colleagues to monitor and facilitate new application testing and implementation with an increased responsibility over analysts junior to the role

Assists the senior and consulting application analysts to develop policies and procedures, develop best practices and deliver training as needed

Participates in process improvement efforts to streamline efficiency that require greater accountability than analysts junior to the role

Assists the senior and consulting application analysts to actively promote and support division application…