Sr Revenue Operations Specialist

Infotech® is seeking a Sr. Revenue Operations Specialist to serve as a critical executor in the daily administration and data integrity of our key revenue technology platforms.

Who we are

If you’re driving on a highway in North America, there’s a good chance Infotech software helped build it. In the U.S.,
88% of state transportation agencies use Infotech-developed software to manage road construction. From digital bidding to secure document signing, from cost estimation to inspection, we build tools that streamline infrastructure project delivery and ensure transparency, quality, and compliance.

We’re proud to be a Certified™ Great Place to Work ®, with a people-first culture, outstanding employee retention, and flexible work-life support. Headquartered in Gainesville, Florida, Infotech is a pioneer in civil construction software and a vibrant community of technologists, collaborators, and problem solvers.

What you’ll do

As our Sr. Revenue Operations Specialist, you will be the primary administrator for our Salesforce (CRM) and Hub Spot (Marketing Automation) platforms. You’ll manage system configurations, integrations, and user support, ensuring a seamless data flow across our revenue tech stack. You will also act as a dedicated data steward, maintaining high standards for data hygiene and governance while building the reports and dashboards that drive our Sales and Marketing leadership.

You will:

• System Ownership: Serve as the primary daily administrator and operator for key revenue platforms, including Salesforce (CRM) and Hub Spot (Marketing Automation).
• Maintenance & Configuration: Manage user access, security, profiles, custom objects, fields, validation rules, workflow rules, process builders, flows, and other configuration elements in Salesforce and Hub Spot.
• Integration Management: Create, monitor, maintain, and troubleshoot the connections and data flow between Salesforce, Hub Spot, and other connected tools (e.g., Outreach, Redshift, Linked In Sales Navigator, n8n, Citylitics, Clay, etc.).
• User Support: Provide Tier 1 and Tier 2 support for end-users across Sales, Marketing, and Customer Success, addressing technical issues and system access requests.
• Data Hygiene: Act as the data steward, responsible for the execution and maintenance of ongoing data hygiene programs (e.g., deduplication, standardization, enrichment, validation).
• Report Generation: Execute and maintain standard and ad-hoc reporting requests across Salesforce and Hub Spot for stakeholders in Sales, Marketing, and Leadership.
• Documentation: Own and manage the central repository for all revenue process documentation (e.g., Standard Operating Procedures (SOPs), system field definitions, training guides).

QUALIFICATIONS

You must have

A Bachelor’s degree in a related field and 2 years of relevant experience, or an equivalent combination of education and experience.

We’d like you to have

• 2+ years of experience doing technology administration, data stewardship, and reporting execution.
• Exceptional attention to detail and a commitment to data quality and integrity.
• The ability to manage multiple priorities and complex tasks simultaneously.
• Strong proficiency in translating business needs into technical requirements.
• Excellent communication and documentation skills.

Technical skills we’d like you to have

• Demonstrable expertise as a primary administrator of Salesforce (Salesforce Administrator Certification strongly preferred).
• Strong working knowledge of Hub Spot (preferably certified in Marketing Hub).
• Experience with integrated tech stacks (e.g., Outreach, Redshift, Linked In Sales Navigator, n8n, etc.) and a solid understanding of data flow principles.

Where you’ll work

Infotech’s people-first culture allows us to support remote, hybrid, or on-site work arrangement preferences aligned with the needs of the role or team. Construct your future with us while working fully remote within the US*. You can let us know your preferred work arrangement on your application.

Our commitment to you as an Infotecher

• Comprehensive health benefits and inclusive wellness support
• Flexible time off and paid holidays
• Continuing education and leadership development…