Financial Representative ED Freestanding Emergency Department Evening

Overview

Achieve professional growth and career fulfillment at UF Health Shands Hospital in Gainesville, Florida. Nationally recognized for excellence in healthcare, UF Health values the essential contributions of our clinical laboratory professionals and the impact they make on patient outcomes every day. Our patients and our people are at the center of everything we do. Take the next step in your career with UF Health.

• Perform patient registration for a Level 1 Trauma Center, including creation and verification of medical records and account numbers
• Collect and verify demographic, insurance, financial, sponsorship, and guardian information from patients, families, providers, and external agencies
• Process emergency department and observation admissions accurately and efficiently
• Verify insurance eligibility and benefits electronically; obtain required authorizations within established time frames
• Identify, estimate, and collect patient financial responsibility at the point of service
• Utilize third-party payer systems and websites to confirm coverage, authorizations, and financial obligations
• Support revenue cycle performance by following registration guidelines to improve first-pass yield and reduce denials and accounts receivable
• Obtain required regulatory documentation, including consents for treatment, financial agreements, and HIPAA acknowledgments
• Collaborate with clinical and administrative departments to support timely and effective patient care
• Screen visitors and issue security badges using the Passage Point system

FTE: .90

Shift hours: 12:00PM-12:00AM

Days of week:
Variable

This position will work scheduled weekend shifts on a rotating basis in addition to regularly scheduled shifts.

Minimum Education and Experience Requirements:

• High school diploma or equivalent required
• One (1) year of clerical experience in a patient-facing or public contact setting OR six (6) months of experience in a health-related business office or third-party payer environment
• College-level coursework and knowledge of medical and insurance terminology preferred

• Proven ability to multitask, adapt to changing priorities, and make timely, sound decisions
• Ability to work independently with minimal supervision
• Proficiency with computer applications and multiple systems preferred
• Strong verbal, written, and analytical communication skills
• Adaptable, tactful, and able to perform effectively under pressure
• Demonstrates professionalism, appropriate appearance, and a positive first-impression mindset