Financial Counselor - Traveling

Overview

To deliver excellent patient-centered service by floating to different UFHP practices to fill in staff vacancies. Incumbent will facilitate established financial processes to enable and expedite the billing and collection of professional services. This includes entering charges, applying coding/billing rules, maximizing collections, verifying insurance, obtaining authorizations for services, reviewing patient account detail, scheduling appointments, check‑in, and financial counseling of patients. Accountable for resolution of front end edits, rejections, and information requests to achieve practice goals.

This position interacts directly with internal and external customers of the practice.

Minimum

Education and Experience Requirements:

High school graduate or equivalent. Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections. Knowledge of CPT and diagnosis coding preferred. Four-year degree may substitute for two years of financial/physician office experience. EPIC system knowledge preferred. Associate degree or equivalent course work may substitute for the one year required experience. Excellent communication, organization, and problem‑solving skills required.

Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner. The ability to multitask, prioritize responsibilities, problem solve, and function in a team environment are necessary attributes of the successful incumbent.

Motor Vehicle Operator Designation:
Employees in this position will not operate vehicles for an assigned business purpose.

NOTE:

A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job. Please indicate the appropriate operator designation on the Request for Personnel (RFP) form at the time a RFP is submitted to post the position.

Licensure/Certification/Registration: none required.