Ops Family Support Worker

Requisition No: 867988

Agency:
Department of Health

Working Title:

OPS Family Support Worker -

Pay Plan:
Temp

Position Number:

Salary: $16 per hour for 28 hours weekly

Posting Closing Date: 01/19/2026

• Time sheet and EAR entry within the required time frame
• Subject to emergency duty in the event of a natural disaster
• Completion of all mandatory or assigned trainings within the required time frame
• Counsels WIC pregnant and breastfeeding mothers by telephone or in person at the WIC clinic at scheduled intervals determined by the local WIC program
• May counsel women in the WIC clinic
• Receives a caseload of WIC clients and makes routine periodic contacts with all clients assigned
• Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and helping mothers prevent and handle common breastfeeding concerns
• Is available outside usual 8 to 5 working hours to new mothers who are having breastfeeding problems
• Respects each client by keeping her information strictly confidential
• Keeps accurate records of all contacts made with WIC clients
• Works in outlying clinics as assigned
• Refers mothers, according to clinic-established protocols, to the WIC nutritionist or breastfeeding coordinator, lactation consultant, the mother’s physician or nurse, public health programs in the community, and social service agencies
• Attends and assists with breastfeeding classes and breastfeeding support group as assigned
• Attends & participates in monthly staff meetings, in-service trainings, other staff development activities and breastfeeding conferences/workshops as appropriate
• Accurately completes all forms such as leave & attendance records, etc. by required deadlines 90% of the time
• Reads assigned books and materials on breastfeeding that are provided by the supervisor
• May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned
• Other duties assigned by the supervisor

• Excellent oral and written communication skills
• Ability to successfully assist mothers with breastfeeding skills
• Ability to work with individuals and groups with different levels of education, knowledge, and cultural backgrounds
• Knowledge of computer programs and applications
• Ability to utilize computer programs and applications
• Ability to problem solve

• Minimum
  - High School Diploma or GED
• Exclusively breastfed at least one child for six months
• Valid Driver’s License

Prior WIC Experience

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit

Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:
To be the Healthiest State in the Nation.

Values:
Innovation, Collaboration, Accountability, Responsiveness, Excellence.

DOH-Alachua 224 SE 24th Street, Gainesville FL 32641

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the hiring authority in advance to allow sufficient time to provide the accommodation.

All employees are subject to reasonable suspicion drug testing in accordance with the Florida statutory drug‑free workplace policy.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System before their 26th birthday, or have a letter of registration exemption from the SSS.

Applicants who are retirees of the Florida Retirement System must check how current benefits will be affected by reemployment with the State of Florida.

The successful candidate will be required to complete the Form I‑9 and its verification using the E‑Verify system.

Incumbents may be required to perform emergency duty before, during, or beyond normal work hours or days.

• Entry level

• Full‑time

• Other

• Government Administration