Senior Human Services Program Specialist

senior human services program specialist -

date: mar 4, 2026

requisition no:871414

agency: children and families

working title: senior human services program specialist -

position number:

salary: $42,561.57, in accordance with dcf salary policy

only current department employees are eligible to apply

senior human service program specialist

department of children and families

this is a statewide vacancy – position location will be determined by selected candidate location.

the florida department of children and families (dcf) is the state of florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

within dcf,
the economic self sufficiency (ess) program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

under the ess program,
the office of public benefits integrity (opbi) is responsible for investigating public assistance fraud or misuse regarding the snap (food assistance), d-snap (disaster food assistance), tanf (cash assistance), and medicaid programs by individuals or merchants.

to be considered for this position responses to the qualifying questions are required and must be verifiable based on your submitted application.

* the requested information must be disclosed on the state of florida candidate profile. It is not acceptable to write "see resume" on the candidate profile (application). *

applicants must meet minimum requirements to be hired for this position.

this is not a telework position.

the selected candidate will be required to work at the office location.

some travel and use of your personal vehicle may be required.

this is classified as a career service position, working full-time, 40 hours per week.

business hours are 8:00 am - 5:00 pm est, monday - friday.

the incumbent is a member of the dcf d-snap disaster response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day.

• must be a current florida dcf employee.
• must have a minimum of two years (24 months) of florida dcf ess experience determining eligibility for public assistance programs (temporary cash assistance, food assistance, medicaid and refugee assistance).
• must have a minimum of two years (24 months) of opbi experience establishing benefit recovery over payment claims.
• a valid state-issued driver's license with access to reliable transportation
• a willingness to travel

• experience with problem-solving techniques within a work group.
• three (3) or more years working in opbi as an investigation specialist (is) i (previously ess ii) or higher-level position.
• experience monitoring and/or reviewing cases for accuracy and correct application of food assistance, cash, and/ or medicaid policy.
• proficiency using the florida system and microsoft office suite

this is a professional position in the special projects unit that reports directly to the deputy chief in benefit recovery (br). The incumbent will ensure the job duties and responsibilities are completed in a timely manner and with a high accuracy rate. It is important for the applicant to display a professional attitude and strong work ethic. Duties include assisting in fraud investigations and provides support in the recovery of funds lost due to waste, fraud, or abuse.

Incumbent is qualified to have specified personal information exempt from public record…