English-Spanish Bilingual Telephone Interviewer

Overview

Job No: 538472

Work Type: Part Time

Location: Main Campus (Gainesville, FL)

Categories: Communications/Public Relations/Marketing, Office/Administrative/Fiscal Support

Department:  - LS-BE  SURVEY

Classification

Title:

OPS Hourly Non-Secretary/Clerk

Are you a people person with a knack for building rapport and conducting engaging conversations? UF has an opportunity for you as a Part-Time Bilingual English-Spanish Telephone Interviewer in the UF Survey Research team. As an English-Spanish Bilingual Telephone Interviewer, you will be responsible for conducting surveys over the phone with diverse respondents. You will contribute to gathering valuable data for academic and business research and gain hands-on experience in the field of survey research.

Reviewing applications throughout Spring 2026, with initial training sessions scheduled to start in February. The work is conducted on-site at UF's Innovation Square in downtown Gainesville, in a casual call center environment with a flexible part-time schedule to balance academic and personal commitments. Interviewing shifts are available between 10:00 and 22:00 on weekdays, 12:00–18:00 on Saturdays, and 15:00–18:00 on Sundays depending on department needs.

To succeed in this role, you will need exceptional communication and interpersonal abilities, a clear speaking voice, and the capacity to adapt to various situations. Basic proficiency in computers, willingness to learn new software, and the ability to follow instructions are essential. No sales, marketing, lobbying, or fundraising is involved in this position.

Minimum Requirements:

• 18 years old or older
• High school diploma or equivalent
• Ability to work at least 15 hours per week
• Able to work for the next 3 months after start date
• Clear and professional speaking voice in fluent English and fluent Spanish

Preferred Qualifications:

• Ability to read from a script exactly as written
• Ability to listen effectively and follow instructions
• Basic computer literacy
• Customer service and telephone experience
• Ability to follow standard operating and project-related procedures
• Ability to work at least 3 weekday evenings (6 PM–9 PM) per week
• Ability to work one 3-hour weekend shift
• Ability to work from 9 PM to 10 PM at least 1 weekday per week on seasonal projects contacting the Central Time Zone (e.g., Texas)

Starting Pay: $16.50/hour plus productivity incentives based on above-average performance

• Opportunities for quick promotion and pay increases
• Paid orientation and training
• Flexible scheduling with options to choose from: weekday afternoon shifts (3 PM–6 PM), weekday evening shifts (6 PM–9 PM), weekend afternoon shifts, and late-evening shifts (9 PM–10 PM)
• Flexible scheduling for good attendance
• Relaxed, friendly, temperature-controlled environment with reading and study opportunities
• Headset provided; no additional equipment needed
• Opportunity to develop communication skills and gain experience collecting data for research
• Free access to UF online training and career development courses
• Meaningful and interesting work
• Convenient location close to UF’s main campus

Expected Salary: $16.50/hour with potential performance incentives

There are multiple open positions for this role. The work is 100% on-site at UF’s Gainesville survey center. Employment verification and background screening are required to proceed with all applications.

Special Instructions To Applicants: Applications are reviewed daily. Interviews are scheduled weekly. Do not contact the UF Survey Research Center office regarding your application. Application status updates and appointment requests are handled online via email.

Final date to receive applications: 27 March 2026

To apply: (Use the "Apply for this Job" box below)./538472

The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. UF complies with Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call  or the Florida Relay System at  (TDD) or visit Accessibility at UF.