English-Spanish Bilingual Telephone Interviewer

Apply now Job no: 538472

Work type: Temp Part-Time

Location: Main Campus (Gainesville, FL)

Categories: Communications/Public Relations/Marketing, Office/Administrative/Fiscal Support

Department:  - LS-BE  SURVEY

Classification

Title:

OPS Hourly Non-Secretary/Clerk

• 18 years old or older.
• High school diploma or equivalent.
• Ability to work at least 15 hours per week.
• Able to work for the next 3 months after start date.
• Clear & professional speaking voice in fluent English and fluent Spanish.

UF has an opportunity for people who enjoy building rapport and conducting engaging conversations. As a Part‑Time Bilingual English‑Spanish Telephone Interviewer in the UF Survey Research team, you will conduct surveys over the phone with diverse respondents, gathering valuable data for academic and business research.

Training sessions will begin in February 2026. Interviews will take place in a casual, temperature‑controlled call center environment located in downtown Gainesville’s Innovation Square. Shifts are available between 10 AM and 10 PM on weekdays, 12 PM to 6 PM on Saturdays, and 3 PM to 6 PM on Sundays. Participants are encouraged to create their own flexible part‑time schedule.

• Conduct telephone surveys using a provided script.
• Record responses accurately in the system.
• Follow company policies and standard operating procedures.
• Maintain consistency and quality in data collection.
• Identify and report any compliance or procedural issues.

• Starting pay of $16.50 per hour plus productivity incentives.
• Opportunities for quick promotion and pay increases.
• Paid orientation and training.
• Flexible scheduling for those with good attendance.
• Headset provided; no additional equipment needed.
• Access to UF online training and career development courses.

• Ability to read from a script exactly as written.
• Strong listening skills and ability to follow instructions.
• Basic computer literacy.
• Customer service and telephone experience.
• Ability to work at least 3 weekday evenings (6 PM‑9 PM) per week.
• Availability for one 3‑hour weekend shift per week.
• Availability for 9 PM‑10 PM work on seasonal projects contacting the Central Time Zone.

• Applications are reviewed daily; interviews are scheduled weekly.
• Applications close on 27 March 2026.
• Work is conducted 100% on‑site in Gainesville, FL.
• Employment verification and background screening required.
• Please do not call or visit the UFSRC office for application updates.
• Application status updates and appointment requests are conducted online.

The University of Florida is an Equal Employment Opportunity Employer.