Office Manager

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Oak Hammock at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, and skilled nursing. Our community offers an unprecedented lifestyle of comfort and convenience with a rich array of services and amenities focused on optimal wellbeing.

Office Manager

Full-Time

• University of Florida partnership with community discounts and access to opportunities through the Gator One UF
• OH I CAN! Scholarship and Tuition Reimbursement Programs
• Pay Every Other Week
• Licensure Reimbursement for Clinical Positions
• Health, Dental, and Vision Insurance
• Company Paid Short Term Disability
• Long Term Disability
• 401K Retirement and Investing Plan with Company Match
• Paid Time Off Accrual
• 6 Paid Holidays and 1 Additional Floating Holiday
• Annual Employee Recognition Gifts
• Milestone Service Awards
• Helping Hands Emergency Loan Fund
• Staff Uniform Credits

The Office Manager supervises the reception and concierge team members. The Office Manager oversees the daily operations of Administration and the front office and concierge services, ensuring smooth administrative functions and delivering exceptional customer service to residents, visitors, and team members. This role serves as a central point of contact for communication and coordination, supporting other departments and ensuring efficient office management in alignment with the community’s mission.

• Oversees office supplies; ordering, stocking and access management
• Serves as contact point for administrations 3rd party vendors such as shredding service, Iron Mountain records storage and retrieval system offsite and Konica Minolta copier services
• Oversee the development and maintenance of work schedules for front desk staff to ensure proper coverage
• Assist with training new receptionists/concierge and keep staff updated on policy and procedures changes.

• Associate degree in Business or Administration preferred
• 2 years of experience in customer service or office administration, with experience managing multi-line phone systems.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Prefer knowledge of a variety of computer software applications and ability to learn new (Smartsheet, Reserve Cloud, ICON, TELS, etc.)
• Strong multitasking and organizational skills in a fast-paced environment
• Excellent communication skills, with a clear, professional speaking voice
• Ability to maintain confidentiality
• This individual will need to be empathetic, energetic and have an affinity for working with a diverse senior population
• Valid Florida Driver’s License with good driving record
• Ability to read and write, follow written and oral instructions, and communicate effectively in English.
• Experience with event planning preferred

Mid-Senior level

Full-time

Administrative