Event Operations Manager

Overview

Type: Salary range $52,000 - $60,000, + performance incentive bonus, HRA health benefit, SEP after one year, 2 weeks paid vacation in off season, 5 days PTO

Event Operations Manager

Location: Fuquay Varina, NC

Reports to: Angela Wright

About the Role

We’re looking for a motivated, people-focused Event Operations Manager to lead the successful execution of events while creating an engaging, supportive environment for both our guests and our team. This role is equal parts leader, organizer, problem-solver, and hospitality champion
.

You’ll oversee all day-of event operations
, manage Front-of-House facilities, execute BEOs, develop and lead exceptional staff, and ensure every detail—from timelines to linens to liquor—is exactly where it needs to be. Weddings and large-scale events can be fast-paced and high-energy, so staying calm, confident, and solution-oriented is essential.

If you love hospitality, thrive in organized chaos, and believe in growing yourself and others along the way, we’d love to meet you.

• Event Execution & Operations
  :
  Serve as Day-of Event Manager for all events, overseeing timelines and details while Bridal and Culinary Directors manage pre-event planning.
• Lead and manage the execution of site-wide company events from preparation and set-up through teardown and clean-up.
• Execute all Banquet Event Orders accurately and efficiently.
• Ensure all day-of items are in place and accounted for, including:
• Liquor, beer, and wine
• Linens and décor
• Rentals and equipment
• FOH spaces and facilities
• Monitor events in real time to ensure adherence to plans, compliance with standards, and overall guest satisfaction.
• Gracefully handle event-day curveballs with professionalism, creativity, and a calm presence (especially during weddings).

• Walking, standing for extended periods, stooping, bending.
• Moving equipment, pushing/pulling carts, carrying heavy items.
• Walking up and down stairs carrying items
• Must be able to lift and/or move up to 40 pounds.
• Conditions sometimes involve low light, flashing lights, and loud noises.

• Thursday - Sunday and weekly staff meetings. Weekends are required.
• Occasional hot and cold environments

• Build, lead, and inspire a team of excellent hospitality professionals, training, and scheduling, as well as developing staff performance.
• Create an engaging, people-focused work environment grounded in accountability, growth, and collaboration.
• Teach, train, and equip staff to succeed in their roles while helping them grow personally and professionally.
• Lead by example with a hands-on, supportive leadership style.
• Hold yourself and your team to high standards while fostering trust and teamwork.

• Communicate clearly and consistently—both verbally and in writing—to ensure all parties have relevant, up-to-date information.
• Collaborate extensively across departments, including internal communications and facility oversight.
• Meet with leadership to review event specifications such as scope, format, budget, logistics, and special requirements.
• Pivot smoothly to accommodate client needs while protecting the integrity of the event plan.

• Implement existing processes and procedures while continuously improving them through streamlining and clarification.
• Perform post-event tasks promptly, including:
• Evaluating events with team
• Reviewing bar invoices and approve payments
• Documenting issues and resolutions
• Perform other duties as assigned to support the overall success of operations and events.

• Proven experience leading and managing teams with exceptional results.
• A passion for hospitality and delivering memorable experiences.
• A natural organizer who loves details and excels at project management.
• A confident problem solver who remains calm in high-pressure situations.
• Strong written and verbal communication skills.
• A collaborative team player who is also comfortable taking the lead.
• Self-motivated, hands-on, detail-oriented, and people-focused.

You’ll thrive here if you’re driven by purpose, people, and hospitality excellence
. This role is about more than executing events—it’s about creating experiences, growing teams, and leading with intention for the highest purpose.

We value all employees and hold the utmost respect for every member of our team. This role is ideal for a hospitality leader who loves bringing people together, managing meaningful details, and growing a team while delivering unforgettable experiences.