Information Technology Management Services

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About Us

Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000). Tryfacta is certified by the Joint Commission for Healthcare Staffing Services and holds multiple ISO certifications that reflect our commitment to quality, security, and continuous improvement.

Job Summary

Tryfacta is seeking IT Management Services Professionals for our municipal client in Fullerton, CA 92832. This is a long-term contract opportunity supporting a large public-sector IT environment. All positions are onsite from day one and require hands‑on support across multiple City facilities, including public safety departments. Candidates must meet the qualifications listed below to be considered.

Position Title

• Senior Network Administrator (2 openings)
• Network Administrator (2 openings)
• IT Technician / Desktop Support Technician (2 openings)
• IT Help Desk Technician (1 opening)
• Webmaster (1 opening)

Location

Fullerton, CA 92832

Duration

3-year base contract with potential extensions (Expected project start: July 2026)

Work Schedule

• Full-time, onsite
• Monday – Thursday: 7:30 AM – 5:30 PM
• Alternate Fridays: 7:30 AM – 4:30 PM
• 24/7 on‑call support required as part of a rotation

Pay Rate

Open

Responsibilities

• Provide onsite IT support across City facilities, including Police and Fire departments
• Manage and support network infrastructure, servers, and wireless environments
• Perform monitoring, patching, backups, and disaster recovery support
• Deliver hands‑on desktop, hardware, and application support
• Operate and support IT Help Desk services, including ticket intake and escalation
• Maintain cybersecurity controls, incident response, and compliance standards
• Support and maintain City website content, security, performance, and accessibility
• Coordinate with vendors and maintain accurate technical documentation

Must‑Have Qualifications Senior Network Administrator

• Advanced Cisco network infrastructure experience
• Server administration (on‑prem and cloud)
• Security incident response and disaster recovery ownership

Network Administrator

• Hands‑on Cisco switching/routing experience
• Network and server troubleshooting in an enterprise environment

IT Technician / Desktop Support

• Strong desktop, hardware, and onsite support experience
• Ticketing systems and end‑user troubleshooting

IT Help Desk Technician

• Level 1 help desk experience with call handling and ticket triage
• Strong documentation and escalation skills

Webmaster

• CMS administration and website maintenance experience
• Accessibility compliance knowledge (WCAG/ADA)

All Roles

• Ability to work onsite in Fullerton, CA from day one
• Willingness to undergo background checks and fingerprinting where required
• Strong communication and documentation skills

Equal Employment Opportunity Statement

Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation.

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