Police Dispatcher

Overview

Police Dispatcher I

Classification: Police Dispatcher I

Department: University Police

Sub-Division:

Salary Range: $26.60 - $38.76 per hour

Appointment Type: Temporary

Time Base: Intermittent

Work Schedule: Intermittent on an as-needed hourly basis based on departmental needs. This is a temporary, intermittent position to end on or before June 30, 2026, with a possibility of renewal on an annual basis if funds and/or program needs exist. Hours will not exceed 1,000 per fiscal year. Non-benefits position.

Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

As a member of the Titan Community, you ll have access to a wide range of campus resources and experiences—includ­ing the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

The University Police department is dedicated to ensuring the University Community s right to a crime-free environment through exemplary and professional service. We seek an exceptional individual to join our team as the Police Dispatcher I. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Under the administration of the Chief of Police, the University Police Department is responsible for the safety, health, and well-being of the University community. The Communications Unit is a primary Public Safety answering point. Provides essential communications between campus law enforcement headquarters, campus police, community service officers, and parking officers in the field, outside emergency and law enforcement agencies and the public.

Screens all 9-1-1, blue emergency phones and business lines to determine the appropriate level of service needed in emergency and non-emergency situations and allocates appropriate personnel and resources to incidents. Enters calls for service into a Computer Aided Dispatch (CAD) computer system, accesses campus information, and queries local, state, and national law enforcement databases. Monitors the campus alarm systems, contacts appropriate parties, initiates police and/or fire response and set off the evacuation of a building or the entire campus if necessary.

Required to multi-task and must do several things at one time, quickly and efficiently. Communicates via radio to units in the field while also answering the phone. Also ensures the interview room is successfully recorded and activity logged when a subject is being held inside. Works independently, reacts quickly, and demonstrates good judgment and discretion in stressful situations. Other duties as assigned.

• Essential
  
  Qualifications:
  
  High school diploma or the equivalent. One year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency setting within the last ten years. Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) dispatcher course. Ability to pass supplemental POST requirements for dispatchers such as a background check, physical requirements, and other related requirements.
  
  Ability to effectively use the phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, and handle a wide range of interpersonal…