Senior Technical Training Manager

Overview

Cool Sys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.

With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

Based in Southern California since 2007, Cool Sys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named Cool Sys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: $125-160k
• Benefits:
  Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K) with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and  Protection.

• Deliver Training:
  Provide SME input in the development, implementation, and delivery of comprehensive training programs for HVAC/R technicians, ranging from entry-level skills to advanced topics such as CO2 refrigeration systems, HVAC control systems (including Building Management Systems and Direct Digital Controls), and energy-efficient practices.
• Develop Training Materials:
  Provide SME input in the creation and updating of training materials, manuals, presentations, and e-learning content, ensuring alignment with the latest industry standards, codes, and best practices. Include in-depth coverage of system diagnostics, CO2 systems operation and maintenance, and advanced HVAC controls.
• Hands-On Training:
  Conduct hands-on training sessions covering installation, maintenance, troubleshooting, and repair of various HVAC/R systems, with a focus on CO2 refrigeration, heat pumps, VRF (Variable Refrigerant Flow) systems, and smart controls integration.
• Evaluate Training Effectiveness:
  Assess the effectiveness of training programs through knowledge assessments, practical evaluations, feedback, and performance metrics. Continuously refine training programs based on these evaluations to ensure optimal learning outcomes.
• Stay Current with Industry Trends:
  Monitor and stay current with emerging technologies and trends, such as natural refrigerants (CO2, ammonia), advanced control strategies (IoT-enabled controls, smart thermostats), and new regulatory requirements.
• Mentor and Support:
  Provide mentorship and support to trainers and technicians, fostering a culture of continuous improvement and technical excellence.
• Collaborate on Training Needs:
  Work closely with management, field staff, and external partners to identify specific training needs, including advanced diagnostics, CO2 systems, and controls, tailoring programs to meet those needs.
• Maintain Training Facilities:
  Oversee the upkeep of training equipment and facilities, ensuring all tools and systems (e.g., CO2 racks, variable frequency drives, smart controllers) are in proper working order for training sessions.
• Safety and Compliance:
  Ensure all training activities comply with safety standards, environmental regulations, and industry certifications, particularly when dealing with CO2 systems and other natural refrigerants.
• Other duties as assigned.

• Education:
  
  Bachelor’s degree in HVAC/R, Mechanical Engineering, Electrical Engineering, or a related field or equivalent experience from working in the field.
• Instructional Design:
  Experience in adult learning principles and curriculum development.
• Digital Training Platforms:
  Familiarity with Learning Management Systems (LMS), virtual training platforms, and other digital tools for remote learning.
• Training
  
  Experience:
  
  Previous experience in a training environment or…