Quality Manager

About Company

Element U.S. Space & Defense stands at the forefront of testing innovation serving as a trusted partner to NASA, the U.S. Department of Defense, government agencies and prominent industry leaders across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in the world.

From centrifuge testing for the latest Mars rover to environmental simulations for next‑generation missiles, we are the pioneering partner for highly custom end‑to‑end testing design and implementation. By advancing our state‑of‑the‑art testing technologies, subject‑matter expertise and service to critical missions, Element U.S. Space & Defense has become the go‑to partner for ground‑breaking industries.

Growth & Development

• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.
• The chance to work on groundbreaking projects that shape the future of space and defense.

Benefits

• Medical, Dental, Vision, Short‑ and Long‑Term Disability, Life Insurance, Flexible Spending Accounts
• Seven paid holidays and four paid floating holidays depending on your hire date.
• Paid Time Off (PTO) accrued biweekly.
• 401k with employer match.
• Twelve hours of Paid Volunteer Time Off (PVTO) each year.
• Tuition reimbursement and other employee programs.
• Flexible schedules offered at some of our labs.
• Monthly Lab Bonus plans (based on position).

Salary

At EUSSD, compensation is determined through a comprehensive approach that considers candidate qualifications, role responsibilities, market benchmarks and organizational needs. Pay may vary by location; for this position the annual base salary target range is $113,000 – $133,000 per year with potential eligibility for bonuses or commission depending on the role.

Effectively manage the day‑to‑day implementation of Quality Management programs and embed a culture of quality assurance and improvement across all parts of lab operations.

• Lead and contribute to the development and execution of the facility’s quality objectives and programs.
• Develop and implement workplace policies and procedures in accordance with ISO standards; ensure they are up to date.
• Lead and manage publications and calibration teams by setting clear expectations, providing ongoing coaching and feedback, and fostering a high‑performance culture aligned with organizational goals.
• Oversee the facility’s daily quality operations and identify opportunities for improvement.
• Drive accountability and ownership of the quality management system focusing on improving on‑time delivery and eliminating re‑work.
• Manage site accreditations e.g. ISO / IEC 17025 and other regulatory requirements including deficiency responses and closeouts.
• Establish and implement appropriate quality programs to reduce the cost of poor quality and improve compliance with regulations and standards, company objectives and customer requirements.
• Manage assessments and visits from customers and other regulatory bodies as required.
• Prepare monthly or annual quality reports including key performance indicators (KPI) such as First Time Right (FTR), customer feedback/complaints and corrective actions, and present the information to management which includes annual management review.
• Conduct audits: internal to the implementation of the QMS and standards and technical audits (in partnership with engineering team members).
• Stay informed of developments concerning ISO standards.

• Minimum 5 years experience with ISO related Quality Management systems accreditation certification and maintenance.
• Experience in participating in quality investigations, undertaking true cause analysis, developing corrective action plans and ensuring the effectiveness of actions undertaken.
• Experience participating in a multi‑functional team.
• This is an onsite role in a lab. Occasional travel may be required.

• Experience managing a team of quality professionals.
• Bachelor’s Degree in a technical field or equivalent.
• Experience in the Aerospace and/or…